At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Join us in cosmopolitan Dubai as a Technical Engineer and make your mark on the aviation world by taking our products to the next level!
Design, develop and manage integration solutions for Enterprise Applications, using integration platforms such as but not limited to SnapLogic, Informatica, Tibco or Solace. Design and develop API driven solutions using API Gateway like but not limited to APIGEE, solution delivered should be adhering to RESTful design principles and best practices. To support the IT production processes governing, Incident Management, Problem management, service level management, capacity management, availability management, & IT service continuity.
Job Outline:
- Well versed with Integration design patterns and has the capability to translate Architecture Artefacts into low level design.
- Proficient in providing production support and administration of Integration platform and infrastructure in Hybrid cloud.
- Provide technical input to assist with Capacity Management, IT Service Continuity and Availability.
- Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact.
- Ensure that assigned problems are defined and analysed in line with the Problem Management Process.
- Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.
- Provide technical consultancy and guidance to teams dealing within the technology area and act as technical member in project teams delivering the work packages assigned.
- Identify areas of improvement within the relevant technology area and assist the implementation of appropriate service improvement programmes which are initiated to improve service levels by increasing capacity, availability and IT Service Continuity.