Tasks
The Technical Records Engineers main tasks are:
- Act as the primary customer contact for documentation queries, prioritizing tasks under the Documentation Team Leaders guidance
- Investigate and resolve customer documentation issues, including missing or incomplete records
- Perform Back-to-Birth (BTB) investigations on parts and landing gear assets to support production and business needs
- Create and customize documentation packs and Movement Traceability Sheets (MTS) per company and customer requirements
- Review production issues related to swaps, cycles, and BTB status, providing recommendations
- Support broader documentation tasks such as On/Off Logs and related investigations
- Optimize the use of company software (e.g., FlyDocs) for documentation processes and train team members
Requirements
The ideal Candidate should meet the following requirements:
- Degree in aerospace/aviation or technical qualifications with industry experience
- 5+ years in overhaul documentation, technical records, or CAMO/part management, ideally in MRO
- Expertise in Life Limited and Serialized part processes, preferably for landing gear
- Familiarity with Boeing and Airbus documentation is advantageous
- Strong written communication skills and experience with global customers
- Knowledge of document scanning systems (e.g., SAP, OCR) is a plus
- Comprehensive understanding of aircraft publications, EASA 145, CAMO, and Part M compliance
- Ability to interpret contracts and implement action plans for compliance
- Proficiency in learning IT systems like SAP and FLYdocs; strong Microsoft Office and MRP/ERP skills
- Collaborative, communicative, and professional in both internal and customer-facing roles
Conditions:
- Based in Hayes, with hybrid working and potential travel
- Must have the right to live and work in the UK
- Mandatory training required
Company
About Lufthansa Technik Landing Gear Services UK
Lufthansa Technik Landing Gear Services is part of the Lufthansa Technik Group - the worlds leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Landing Gear Services is located in London and has over 300 employees. Our success is built on our people who are fundamental to our organization.
www.ltlgs.com
