Pittsburgh Institute of Aeronautics, founded in 1929, is a national leader in aviation maintenance and electronics training. We are seeking a detail-oriented and enthusiastic Administrative Assistant (Financial Aid) to join our team. In this role, you will be pivotal in ensuring a smooth and supportive experience for our students, from providing information about financial aid to managing student records. If you have a passion for education and exemplary customer service skills, we want to hear from you!
This an hourly non-exempt position based at PIA’s main campus in West Mifflin, PA.
Key Responsibilities:
- Prepare information for publications and maintain current information on PIA website.
- Communicate as needed with students and parents regarding financial aid programs.
- Work with students, instructors, financial aid staff, and registrar regarding Withdrawals, Re-entries, and Leave of Absences.
- Help to compile and disseminate student loan details.
- Assist in the management of student files.
- Cover the Front Desk during breaks and other needed times.
- Enter lead cards into CRM (Salesforce) for the Admissions Department.
- Assist with document collection, reporting, or other clerical tasks for multiple campuses and departments.
Minimum Qualifications:
- Associate degree in related field or equivalent combination of experience and education
- Demonstrated proficiency in Microsoft Office products
- Effective written and verbal communication skills
- Organizational skills with extreme attention to detail
- Exemplary customer service skills to promote a student-centered environment and support student success
Benefits include:
- Medical
- Vision
- Dental
- Retirement with company match
- Life Insurance
- Voluntary Coverages
- Life Insurance
- Hospital Indemnity
- AD&D Insurance
- Critical Illness Insurance
- Identity Theft Insurance
- Prepaid Legal
- Pet Insurance
- Employee Assistance Program
- Paid Time Off
If you are passionate about helping students achieve their educational goals through financial aid support, we encourage you to apply.
