his is a full time/direct hire position offering a competitive salary with full benefits package.
Job Title: Department Manager (for FAR 141 Flight School aircraft parts and flight supplies department)
Employment location: Melbourne, FL (must work from office! NO REMOTE/HYBRID option!)
Job Description:
FAR Part 141 Flight School in Melbourne, FL is looking for a Department Manager to manage their aircraft parts and flight supplies department and to play a pivotal role in overseeing and managing the daily operations of as well as spearheading the growth of the department. The responsibilities of the Department Manager will include leading a team of associates, driving sales and profitability, expanding and maintaining vendor relationships, ensuring exceptional customer service, and maintaining the overall appearance and functionality of the department.
Roles and Responsibilities:
Leadership and Team Management:
- Recruit, hire, train, and supervise a team of department associates.
- Provide ongoing coaching, mentoring, and performance feedback to ensure a motivated and high-performing team.
- Delegate tasks and responsibilities effectively, promoting a collaborative and efficient work environment.
- Conduct regular team meetings to communicate goals, updates, and performance expectations.
Sales and Customer Service:
- Develop and implement strategies to achieve sales targets and maximize revenue within the department.
- Monitor sales performance, analyze trends, and adjust strategies as needed to drive growth.
- Ensure exceptional customer service by training staff in customer interaction skills, product knowledge, and problem-solving.
Sales and Business Development:
- Build and maintain strong relationships with potential clients, including airlines, MRO facilities, and other aviation organizations.
- Develop and execute sales strategies to drive new business, expand our customer base, and secure long-term partnerships.
Merchandising and Inventory Management:
- Maintain inventory to assist the maintenance and flight school departments.
- Plan and execute effective merchandising displays, promotions, and layouts to attract customers and optimize sales.
- Manage inventory levels, including receiving, replenishing, and maintaining stock levels to prevent overstock or shortages.
- Implement inventory control measures to minimize shrinkage and loss.
Reporting and Analytics:
- Generate and analyze departmental reports, such as sales performance, inventory turnover, and customer feedback, to make informed decisions and improvements.
- Identify opportunities for process optimization and cost control within the department.
