Quality Services Representative

Job Description:

Pay Range: $17-20

The deadline to apply is 04/04/2025

This position is part of the Supplier Quality Services organization which coordinates resources and schedules for inspection services. The responsibilities for this position include:
- Assuring inspection resources are available and assigned at suppliers
- Coordinating the workflow for requesting, screening, and assigning new inspection resources
- Communication with 3rd party service companies to ensure resource requests are completed
- Resolving systems issues for inspectors and suppliers
- Scheduling Supplier Survey activities
- Crafting reports of upcoming or past due activities
- Communication of task completions or issues within the Supplier Quality organization

Takes and processes orders by telephone, internet, and correspondence from customers and representatives; quotes prices and delivery dates; checks stock and expediting information. Provides order status and pricing information to customer. Enters and maintains database records of customer profiles and prepares and maintains status reports. Acts as liaison between customer and factory in expediting orders. Processes and makes adjustments to database for returned goods by entering orders, credits, etc. Within parameters expedites emergency orders upon customer requests. Maintains knowledge of company products and customer service processes.

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

Job Ident #: 70708

Company Details

Butler Aerospace & Defense

4960 Corporate Drive
Huntsville, Alabama 35805 USA
butler.com/

Solutions Provider! Butler America combines over 60 years of technical services with 21st-century management tools, culture, and business solutions to match the best talent with the best jobs.

Benefits:
We offer full Medical, Dental & Vision plans.

Supported Manufacturers:
Engineering, Telecom, Skilled Labor,IT, Aviation & Aerospace. BAE, UTC, Sikorsky, Rockwell Collins

Supported Models:
C-130 (all models),T44A, T34C, all models of Sikorsky helicopters.

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Job Info

Location

San Antonio, Texas, United States

Type

Contractor

Company Details

Butler Aerospace & Defense

4960 Corporate Drive
Huntsville, Alabama 35805 USA
butler.com/