Omni Air International is a private airline providing tailored passenger and government charter services. Were committed to exceeding expectations, with satisfaction and safety as our measure of success.
We pride ourselves on providing our employees a work experience built on family values. Our employees contributions impact the lives of passengers on a daily basis. Our comprehensive benefits package is designed with you in mind. Medical, dental, vision, company paid life insurance, 401K with company match, employee assistance program and more!
ESSENTIAL DUTIES AND RESPONSIBILITIES |
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The Ground Operations Supervisor is responsible for overseeing and coordinating the set-up of all Ground Operations requirements per airline activities. This position is administratively and operationally accountable to the Manager of Ground Operations. Duties shall include, but are not limited to the following. |
- Ensure timely and accurate submission of all Ground Services-related requests
- Analyze future airline operations, and research airport facilities and available services to ensure all operational needs are fulfilled
- Evaluate, train and certify Ground Operations Specialists
- Schedule and distribute the workload for Ground Operations Specialists
- Coordinate aircraft movement and available/scheduled Ground Operations services with System Control and Mission Planning
- Assisting Strategic Operations Center personnel during irregular operations
- Resolve all baggage claims as they are received or assigned
- Maintain currency on all certifications, which, at a minimum, shall include:
- Ground Operations Specialist
- Quality Assurance Auditor
- Review all Lead Flight Attendant (LFA) and similar reports from the field and resolve all Ground Operations-related discrepancies noted therein
- Conduct internal audits in accordance with the Ground Operations Quality Assurance Program
- Accept, reject, or cause to be revised all assigned invoices for Ground Operations services
- Arrange as assigned, all necessary services for commercial and special charters
- Update and confirm all relevant “Agents” information found within the “Airport Database Maintenance” section of AIMS
- Assist with the maintenance and auditing of departmental records
- Escalate all safety, security, quality, personnel, or other concerns to the Manager and/or Director of Ground Operations
- Organize and distribute all commercial flight briefings to all relevant parties
- Submit APIS transmittal or contract services out to 3rd party per TSA requirements
- Audit passenger manifest names against No Fly/Selectee List or contract services out to 3rd party TSA requirements
- Review departmental costs, and continuously work to find more efficient methods of doing business
- Conduct on-site evaluations of current and future stations
- Maintain an insurable driving record under Omni insurance driving guidelines
- Be available to perform some travel as required
- Accomplish other duties as may be assigned by Manager of Ground Operations or Director of Ground Operations
- Must hold a valid drivers license with no major moving violations within the past 3 years
- Must be able to work a flexible schedule including nights, weekends and holidays
- Proficient computer skills are required
- Requires ability to handle numerous activities at once
- Must be able to work with limited supervision and possess impeccable attention to detail, excellent customer service, and organizational skills
- Must be able to pass a 10-year Background/Criminal check and pre-employment drug screen
- High School diploma or GED (required)
- 3 years of aviation experience with ramp experience desired
- 1 year of supervision or management experience desired
- Stand – 20
- Walk – 30
- Sit – 50
- Lifting – up to 50 lbs
MENTAL CAPABILITY REQUIREMENTS |
- Ability to understand, remember, and communicate routine, factual information
- Ability to organize and prioritize own work schedule on short-term basis (longer than one month)
- Ability to make decisions which have significant impact on the immediate work unit
- Ability to complete routine forms, use existing form letters and/or conduct routine oral communication
EEO, including disability and veteran