JOB SUMMARY:

The Appliance Mechanic installs, services and repairs washers, dryers, refrigerators, ranges, dishwashers and other electrical  household or commercial appliances, using hand tools, test equipment and following wiring diagrams and manufacturer’s specifications.  The individual needs to be well versed in customer service.

The Commercial Appliance Mechanic provides maintenance and repairs on restaurant grade commercial appliances including, but not limited to deep fat fryers, ovens, ranges, mixers, warming ovens, ice machines, electric slicers, convection ovens, steam kettles, freezers and chillers, using hand tools, test equipment and following wiring diagrams and manufacturer’s specifications.  The individual needs to be well versed in customer service.

ESSENTIAL FUNCTIONS:

• Diagnose and repair appliance.
• Refurbish and clean appliances on the job and in the shop.
• Fill out the necessary forms required by the office staff.
• Able to operate a forklift.
• Work involves frequent lifting of materials and products up to 75 lbs.
• Work requires candidate to be able to stand for extended periods of time.
• Communicate professionally and effectively with staff, and customers.
• Participate in required skills and knowledge training.
• Work in a constant state of alertness and in a safe manner.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Excellent communication skills, both oral and written, in order to deal effectively with a variety of interpersonal relationships and situations.  Specifically, the ability effectively to communicate with employees, customers, and clients.
• Ability to use discretion when handling customer accounts and concerns.

• Self-motivated, with the ability to work independently, multi-task, and prioritize.
• Exceptional time management and organization skills.
• Ability to work with concentration, accuracy, and attention to detail.

• Ability to write correspondence. 
• Ability to follow instructions.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. 

• Ability to do business ethically with customers, vendors, and co-workers. 
  • Ability to exercise resourcefulness in assisting customers.
  • Ability to adapt to changes in the work environment; manage competing demands, change approaches or methods to best fit the situation, renegotiate deadlines, and have the capability to deal with frequent changes, delays, or unexpected priorities.
  • Ability to generate suggestions for improving work flow; present ideas, and information, as well as have the ability to ask for help when needed.

• Ability to read and interpret documents such as manufacturer’s manuals, employee handbooks, safety rules, Company’s Standard Operating Procedures (SOPs). 

• Ability to be customer focused. 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.