CRM Maintenance & User Support Sr. Admin

Essential Duties and Responsibilities:

• Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security.
• Monitors end-user usage of systems and performs daily administrative and user support tasks.
• Other duties as assigned.

Education and Experience:

• Bachelors degree in analytics, informatics or a related field
• At least 5-7 years of relevant experience

Skills and Abilities:

• Must have excellent communication and organizational skills
• Must be able to work independently and also be team-oriented
• Software configuration
• CRM Software

Physical Requirements:

• Requires prolonged periods of sitting at desk.
• Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing.
• May occasionally be required to lift and carry up to 10lbs. (standard for office roles)