Director of Airframe Services (DOM)

The Director of Airframe Services is responsible to the Accountable Manager for the overall operational aspects of the Airframe Maintenance Department.

The Director of Airframe Services ensures that FAA regulations and manufacturers’ recommendations, contractual obligations as well as all company policies are adhered to by all teams, programs, and departments to which assigned. 

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reports to the Accountable Manager and recommends standards to ensure that the operational performance of all services is met.
• Assists with contract bids working with the Accountable Manager, Quality Department personnel, logistics personnel, and accounting personnel to assure accurate, transparent, and financially responsible bidding.
• Assists Managers and the Quality Department with all large work order quotes as well as attends pre-planning meetings.
• Establishes initial work scopes and quotes and communicates both to the customers. Provides the Program Manager with regular quote updates for additional squawks discovered through the inspection process.
• Utilizes the available project management tools to understand the status of each project in work.
• Reviews and approves all work order invoicing prior to submitting to customers.
• Assures that all Service Center contractual requirements are met and provides monthly reports outlining KPI performance to the Accountable Manager.
• Provides oversight of repair station activities performed by vendors and contract maintenance facilities.
• Ensures that maintenance personnel are effectively following proper work practices, company policies and procedures, and applicable sections of Title 14 of the Code of Federal Regulations. (FOD, Tool management, SMS, etc.)
• Ensures that the facilities occupied by maintenance personnel are kept safe, clean, and orderly. Identify and implement best practices and standards in repair station facilities using the 5-S model.
• Promotes compliance with the policies and procedures governing the safety management system. Performs investigations and prepares rectifications in response to safety reports assigned by the safety coordinator.  Collaborates inter-departmentally as necessary to ensure rectifications are effective.
• Provides input on any amendments to the repair station and quality control manuals with the Accountable Manager and the Chief Inspector to ensure that proposed amendments comply with applicable regulations and procedures.
• Promotes Service Program sales.
• Meets with customers and gathers feedback on performance.
• Additional job-related duties as assigned by the Accountable Manager.

Supervisory Responsibility

• Assists, supervises, and directs all maintenance personnel in the performance of their duties such that work is accomplished on schedule and on budget and in accordance with Federal Regulations and repair station procedures.
• Conducts brief daily standup meetings with all maintenance personnel for an overview of all work in progress.

• A minimum of 10 years with rotorcraft
• Current, valid A&P license
• Valid driver’s license
• Understanding and experience within a Part 145 repair station
• Prior project management experience
• Must possess mastery of multiple airframes, associated aircraft systems, engines, engine systems, and their interactions with each other.
• Extensive knowledge of the airframe and engine inspection requirements, airworthiness regulations, company policies and procedures, and quality and safety systems.
• Must be extremely quality-minded and demonstrate strong organizational skills and attention to detail.

Competencies

• Integrity
• Communication Proficiency
• Leadership
• Project Management
• Sound Decision Making
• Teamwork Orientation
• Thoroughness
• Time Management

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The work environment is often not temperature/humidity controlled. The noise level in the work environment and job sites can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.