The Director of Maintenance is responsible for managing technicians, equipment, and other resources needed to complete individual general aviation aircraft projects to ensure the safe completion of work within compliance with company standards.
This person will be responsible for ensuring the technicians use appropriate current technical data, and that all aircraft/component work orders scheduled for completion by their assigned personnel fall within the limits of the work scope. They will also be responsible for budgeting, bidding/forecasting project requirements to ensure quality standards are met and the profitability of the department is maintained. Candidates must have strong leadership skills that support rapid growth in a fast-paced environment.
Duties & Responsibilities
- Directly manages multiple projects incorporating maintenance and avionics
- Ensures on-time delivery of assigned projects
- Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects
- Acts as customer liaison providing timely information regarding assigned projects
- Ensures proper documentation of customer approvals
- Provides accurate invoices to customers
- Ensures customer accounts are within established credit limits before return to service of aircraft
- Provides accurate information regarding assigned projects at daily production meetings
- Provides feedback to department heads regarding process improvement
- Works flexible hours to accommodate arrivals and departures of assigned projects
- Directly supervises assigned Team Lead Technician
- Writes annual performance evaluations and disciplinary actions for assigned technicians
- Indirectly supervises up to15 technicians at all levels
- Motivates, mentors, trains, and provides constructive criticism of assigned team members
- Ensures accuracy of all assigned work orders and closes them in a timely manner
- Ensures proper care of customer property at all phases of maintenance work
- Understands and follows all safety procedures