Field Service Representative (Laughlin AFB) Del Rio, TX

JOB SUMMARY:

The Field Support Representative (FSR) will provide knowledge and assistance to maintenance personnel for the T-6 aircraft structure and operating systems, including avionics and electrical systems, engine operations, support equipment, and required maintenance tasks. The FSR shall possess the ability to work independently, without technical guidance, to perform tasks included in the T-6 aircraft maintenance manuals. The FSR shall have sufficient education and maintenance experience to perform the required duties for all maintenance, repair, assembly, testing, operation, and other related functions of the T-6 aircraft. The FSR shall have experience utilizing all ground support equipment necessary to maintain the T-6 aircraft. The FSR shall communicate effectively in both oral and written methods, share technical knowledge to less qualified personnel, and be able to instruct maintenance technicians in structured on-the-job training (OJT) programs. The FSR shall support all program needs, various tasks, and follow direction from the Site Lead.

JOB RESPONSIBILITIES:

• Provide instruction, assistance, and on-the-job training in:
  • Operating and maintaining the T-6 aircraft and its avionics, propulsion, and support equipment systems
  • Resolving T-6 aircraft equipment or system anomalies
  • Performing fault reporting and fault isolation procedures
  • Removing and installing components
  • Using hand equipment, special tools, and test equipment
  • Emphasizing safety precautions during the operation and maintenance
  • Providing interpretation of technical data set forth in Technical Orders
  • Demonstrating new maintenance tasks
• Provide suggestions for Improvement including:
  • Additional training for organizational maintenance team personnel
  • Changes to operation, maintenance, inspection, and training requirements to improve system performance and reliability
• Provide assistance in:
  • Representation to the Contractors program management team for recommendations concerning Engineering Change Proposals (ECPs) and Service Instructions (SIs)
  • Validating the best method for accomplishing service instructions (SIs), time compliance technical orders (TCTOs) and installing mods or retrofit kits
  • Completing Depot Level maintenance tasks as requested
  • Testing functional and operational checks when authorized by Functional Area Chief or designee
  • Mishap investigations, service reporting, and material deficiency report evaluations
  • Review and validation of 1st time part requests submitted to the COMBS to identify potential fleet impacts across sites
  • Monitoring failures and developing/validating corrective action
  • Operational, maintenance, inspection, and training requirement changes to improve platform availability and reliability
  • Maintaining warehouse, equipment, and tools or process improvements.
  • Verifying maintenance tasks are completed

EDUCATION/EXPERIENCE:

Required:

• Bachelor’s degree required, or in lieu of degree one of these two:
• 3 years of relative aircraft maintenance experience A&P license required.
• 3 years of relative aircraft maintenance experience 2 year technical degree required
• Minimum 5 years of aircraft structural repair, customer support, or relative aircraft maintenance experience required, direct experience on the T-6 platform preferred

Preferred:

• Prior Customer Service, Service Center, or Field Service experience
• A&P certificate or equivalent
• Pilot's license

QUALIFICATIONS:

• 5 or more years of leadership in aircraft maintenance and/or logistics preferred
• 5 or more years of inspection, testing, adjusting, and repairing avionics equipment preferred
• 5 or more years of turbine engine experience preferred (PT6A preferred)
• Ability to provide technical support on the T-6 platform
• In-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations
• Ability to read and comprehend aircraft technical orders, job guides, schematic diagrams, engineering drawings, charts, work instructions and technical publications
• Ability to lift and handle 50 lbs, and perform climbing and stooping tasks related to the job
• Effective problem-solving skills with limited direction
• Valid FAA Airframe and Powerplant Certificate is preferred

Textron Aviation Inc. must comply with U.S. export control laws and regulations.  If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.