Tasks
Your main tasks include, among others:
- Coordinate Weight and Balance documentation with LH Global Load Control
- Maintain trip files, traffic reports, and aircraft-handling data
- Supervise ramp functions, load security checks, and handling during irregularities
- Oversee all aircraft handling phases, including fueling, boarding, and cargo preparation
- Ensure proper securing of cargo, luggage, and passenger counts
- Monitor handling performance, document delays, and implement process improvements
- Ensure quality targets/KPIs, training, and service level agreements are met
- Liaise with authorities, manage resources, and support passenger services
- Ensure safety, security, legal compliance, and cost-efficient operations
- Lead and motivate providers, uphold Lufthansa standards, and represent the brand
* Perform other tasks and/or projects, as assigned
Benefits
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Requirements
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED required.
- Bachelors degree desirable
- Several years of aircraft handling experience required
- Fluent in English; German and other languages desirable
- Knowledge of Lufthansa/airline operations, airport procedures, and DCS systems
- Valid SO Qualification and SOCC surveillance training
- Preferred: SERP planning, LEAN methodology, passenger handling, gate processes
- Proficient in MS Office and Campus-supported software
- Strong communication, problem-solving, reasoning, and integrity
- Ability to work under pressure, handle stress, and lift up to 70 lbs
- Must have a valid driver’s license and legal U.S. work permit
- Willing to travel, work shifts, and endure outdoor/weather conditions
* CV/Resume and Cover Letter required
* Company may provide relocation assistance
Company
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home spanet. It plays a leading role in its European home spanet. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
