Role Introduction
Reports to: Head of Crew Tracking and Operations Transformation
The Integrated Operations Centre (IOC) works round the clock to support our flight crew and ground employees in unexpected situations. We are the first point of contact in an emergency, and we help Flight Operations exercise operational control. The mission of IOC is to balance priorities of all the frontline operational sections, maintain schedule regularity and act in a safe, legal and cost-effective manner to recover the schedule after disruption.
As the Business Project Manager, you will contribute operationally to the achievement of business objectives by delivering project management services in Crew Tracking System Programme. You are responsible to lead all business unit resources in Crew Tracking System, and plan the detail tasks for business unit resources. You will manage detailed business activity plans such as requirement workshops and ensure milestones are completed on time.
Key Responsibilities
- Drive, plan and direct all Business Unit project activities within the Crew Tracking
System project to ensure that project objectives are accomplished within prescribed time frames and funding parameters - Manage the dynamic project team of individuals. Provide thoughtful leadership and motivation to project team members throughout the project life cycle
- Communicate and escalate risks and issues clearly and concisely and to support
management with the preparation of action plans. Attention to detail, and ability to organise and prioritize workload for the team - Work closely with the Business Readiness Manager to ensure end to end process
definition and practices are in place - Develop and implement project plans, including defining tasks, timelines, and
resource allocation - Act as a liaison between project teams, and all stakeholders to ensure effective
communication and collaboration - Identify potential risks and develop mitigation strategies to minimize disruptions.
- Track project performance, providing updates to top management and making
necessary adjustments to meet objectives - Drive team for quality deliverables from Vendor Work with Testing Lead to
ensure/support functional test deliverables – test approach/strategy, test plan, test execution schedule, test case, traceability matrices and test summary report as appropriate
Requirements
- Degree holder in Information Technology, Business or related area
- Minimum 10 years of project management experience with at least 5 years in project manager role. Previous Airline experience would be an advantage
- Proven experience in managing projects with ability to multitask and manage multiple small to medium projects in a cross-functional environment
- Detailed knowledge of the following disciplines: project and program delivery, portfolio management, application development management, infrastructure development management, vendor management, service transition and cutover planning
- Technical proficiency in system software, as well as experience implementing
packages and working with vendors
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
