Manager, Clinical Administration
Join Our Life-Saving Team!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If youre passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Job Summary:
Performing under the general supervision of the director of clinical standards, this position is responsible for ensuring optimal clinical productivity by developing, overseeing, and regulating clinical administrative functions and infrastructure. The positon manages technological platform utilization, clinical manuals and publications, organizational communication, administrative procedures, and leadership processes. This position is required to work and collaborate with all levels of management to ensure departmental objectives and requirements are being met.
Responsibilities Include:
Developing, executing and maintaining best practice clinical administrative procedures, processes, workflow, publications and communication.
Managing the clinical interface with PHI technological platforms to include the learning management system, quality management system, digital publications, clinical intranet sites, materials management systems, and leadership on line education program.
Establishing and maintaining clinician and leadership user standards and expectations related to enterprise technology and platform utilization.
Establishing leadership performance standards and expectations for administrative processes and workflows.
Clinical project management including planning, monitoring, documentation, and reporting on clinical standards initiatives and undertakings.
Responsible for the structure, content and interoperability of clinical manuals and publications.
Developing and analyzing clinical informatics and data visualization tools.
Providing training and topical presentations on clinical infrastructure, enterprise informatics, and process changes.
Research, development, and application of contemporary evidence based informatics, quality and clinical training tools.
Supporting the PHI Safety Management System and enforcing company policies and procedures
The Successful Candidate Will Have:
Bachelor’s degree in related field is required
Master’s degree in related field is preferred
Current licensure or certification in a related clinical profession is required (Registered Nurse, Paramedic, Respiratory Therapist)
Professional certification in a software/technology related field is preferred
Demonstrated success in administration and delivery of technology based processes and programs
Demonstrated success in development and delivery of simulation based educational programs
Demonstrated success in management of competency and proficiency programs
Demonstrated success in the management and oversight of learning management systems
Previous supervisory and leadership experience is required
Must have excellent communication skills and the ability to build effective relationships with leadership and staff
Must be capable of interacting with all levels of PHI employees, contracted employees, and customers
Must be willing and able to travel
Must have advanced computer software proficiency, particularly Microsoft Office products
This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.
Schedule/Location:
Compensation and Benefits:
Our Core Competencies:
Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
Service. We are dedicated to the service of our customers, our communities and each other.
Behavioral Competencies:
Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise.
High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
Initiative – Takes a proactive approach and takes action without being prompted.
Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
The PHI Health Advantage:
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.
Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
DISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
