As Communication Channels Manager, youll be accountable for leading Virgin Atlantic’s (VA) Digital Workplace strategy, with a long-term ambition to deliver an industry-leading mobile-first, digital workplace that enhances the employee experience and enables first-class audio-visual and two-way communications.
Spearheading our move away from Workplace by Meta to a new communications platform that puts collaboration and engagement at its core. Your responsibilities will require you to work with leadership team members and the Chief People Officer to understand directorate-level requirements; plan and deliver the migration of data and content to a new platform; apply change management techniques to optimally build enterprise-wide engagement and ensure adoption of the new platform; and track success against critical metrics linked to our Company plan to drive colleague Happiness and positively impact customer NPS.
As the owner of the Digital Workplace strategy, youll lead the day-to-day management of communication and collaboration channels, and the activation of news and stories across them. Working in partnership with other communication managers and the wider communications team, youll provide expert counsel on the efficient channel mix and approach to sharing content.
This role reports to the Senior Manager, People Communications and will be accountable for shaping the wider content strategy and aligning this to the Digital Workplace strategy to ensure all our content inspires, informs and involves our people, customers and key opinion formers. Owning key interactions with third-party suppliers, ensuring we maximise the technology/new features to best effect.
Sound exciting? Then read on..