Overview
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
- Travel privileges on the American Airlines global network
- A generous vacation plan designed to let you enjoy your travel perks
- 401(k) with company match
- American Airlines Group (AAG) profit-sharing and bonus opportunities
- A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
- Premium dental coverage
- Vision plan options provided, including a plan that covers both glasses and contacts every year
- Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
- Access to 24-hour virtual urgent care services
- Family planning and fertility treatment
- LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
- Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
- Flexible Spending Accounts for both Health Care and Dependent Care services
- Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Responsibilities
Position SummaryThe Corporate Communications Program Manager will work closely with the PSA Communications team and various leaders throughout the company to develop story ideas, feature packages and communications plans to support the company’s business objectives and engage team members through a variety of tactics including newsletters, the PSA intranet site, and other internal-specific communications tactics. This individual will also oversee all recruitment marketing for our robust talent acquisition programs, shaping the brand of who we are and aiding in our company growth. This leader should be able to understand and thrive in a complex, fast-paced environment, and figure out the best, clearest, and most engaging ways to communicate with and educate employee base.
Job Responsibilities
- Identify and develop stories from around the airline that support the company’s vision and culture. Some travel required.
- Develop and implement creative communication strategies and tactics to reach a diverse range of audiences across a variety of media.
- Establish strong relationships with employees to bring their stories front and center.
- Identify and coordinate engaging opportunities for employees to get involved in the community.
- Draft letters for leaders as needed, adapting tone easily.
- Use data on readership and employee intranet site engagement to make recommendations and decisions regarding communications strategies and plans.
- Support management, content development and publication of newsletters and postings to employee intranet site.
- Be accountable for the successful development of strategies as well as tactical execution of communication plans in a fast-paced, constantly changing, multi-faceted environment.
- Identify and develop stories from around the airline that support the company’s vision, culture, and brand.
- Manage the Communications content calendar.
- Lead the Marketing Specialist to manage marketing collateral design and development ensuring that they align with PSA brand standards.
- Oversee the strategy behind all marketing plans for Talent Acquisition.
- Manage the relationship with the recruiting team and support marketing collateral development and campaigns to generate leads and promote recruiting events.
- Support tracking key influencers of interest and engage with them to expand PSA’s reach.
- Manage content updates on www.psaairlines.com to ensure the site is accurate and stays fresh.
- Prepare analytical reports and presentations on key social media stats to senior leadership.
- Responsible for the Companys Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- Performs other duties as assigned.
Position Specifics
QualificationsRequired
- High school diploma or equivalent
- At least 5 years of experience in marketing communications and/or corporate communications
- Proven experience in Adobe Creative Suite
- Previous experience with managing marketing campaigns
- Previous leadership experience
- Previous experience in project planning, project development and/or event planning
- Working knowledge of Microsoft Office Suite
- Ability to speak/read/write in English
- If hired, must be able to demonstrate that you are authorized to work in the U.S.
Preferred
- College degree in Communications or Journalism
- Previous experience with Google Analytics
- Video and editing capabilities
- Previous vendor management oversight
Additional Information
Delegation: In absence, responsibilities delegated to Manager of Communications.
Authorities: None.
Supervisory Responsibility: This is a supervisory position.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.