The Digital Screens and Innovations Manager is responsible for providing exceptional passenger experiences by leveraging innovations including the existing park of digital screens. Working with the spaneting team, the role is responsible for ensuring optimal strategic and operational efficiency of all existing and future digital screens and relevant assets as well as identifying and leveraging digital innovations to support the overall business objectives.

Key Accountabilities include, but are not limited to:

Coordinate strategic digital screen requirements and innovation opportunities across the group.

Identify digital innovation solutions to support the business objectives across all departments as well as align with the wider group on company-wide digital innovations.

Oversee the deployment of digital assets throughout the companys inventory by supporting the implementation of a comprehensive strategy maximizing the value and impact on overall business performance.

Collaborate with both internal and external stakeholders to supervise and manage the development of media solutions, particularly focusing on screen assets.

Collaborate effectively with external suppliers and internal stakeholders, such as QR, HIA Project, MATAR, and QR/HIA IT, to monitor the deployment of digital screen assets along with their related hardware and software components, while delivering consistent status updates to the business.

Identify the data available across the group to support the spaneting team in enhancing the effectiveness of the campaign performance.

Proactively identify, carry out feasibility studies and present for approval any new media and innovation opportunities, both at HIA and otherwise to enhance the current digital media solutions and create new avenues for growth.

Assist the company’s Projects in sourcing and managing the best vendors/suppliers who can deliver best possible solutions/platforms/innovations to fit the project requirements.

Be the point of reference to source vendors for the production of performing media to support campaign objectives.

Proactively research and source the latest media hardware and software solutions to ensure the premium display solutions that are cost effective and cutting edge to help drive awareness and uplift sales.

Manage the call off contract with external suppliers for preventative maintenance and repair work.

Coordinate internal team as well as external stakeholders in monitoring and maintaining all media assets in perfect working order.

Proactively plan, organize, and oversee any upgrade, repair, or replacement activities to ensure they are preventive whenever feasible, while minimizing associated costs. Collaborate with the Head of Digital to guarantee that these expenses are accounted for in the budget.

Prepare reporting template measuring the impact of the investment on both bottom line and customer

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

About you

The successful candidate will have the following:

Bachelor’s Degree or Equivalent

Minimum of 6 years of job-related experience

Job Specific Skills:

Excellent command of English

Computer literate including Microsoft Word, Excel, Outlook & PowerPoint

Excellent oral telephonic and written communications skills

Excellent problem-solving skills

Ability to prioritize, organize and coordinate projects

Adaptability, and the ability to define problems, collect and interpret data, establish facts, and draw valid conclusions

Ability to work flexi hours based on timings of copy changes e.g. evening for exterior billboards and some weekend work

Strong interpersonal and administrative skills

Arabic or other language proficiencies desirable

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.