Director of Operations - Airframe

Director of Operations- Airframe   

Springfield, IL 

Build an Aviation Career You’re Proud Of

Build your career with integrity by working at a company that doesn’t just treat you like a number. You’ll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you’ll be set up for success.

Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organization to help ensure flight and product efficiency and quality.

As the Director or Operations- Airframe, you will with minimum supervision manage, direct, and plan all aspects of airframe and avionics maintenance and installation activity to conform to OEM and FAA regulations. Coordinates with other departments to ensure high quality maintenance, customer satisfaction, employee satisfaction, and business profitability. Meets requirements related to Environmental Health & Safety (EHS), quality, productivity, budgets, 5S, Continuous Improvement (CI) and housekeeping. Establishes process controls to ensure a FOD free environment. Makes decisions daily regarding price quotes for customers, maintenance priorities and methods, job assignments, and equipment/tooling purchases. Interacts with all levels of management within the Company, at customer and vendor companies, and outside agencies. Supports all safety, environmental, and company policies. Performs other duties as required by the facility and carries out special projects as assigned. Lead employees and work groups to meet future requirements through training and employee development activities. Also ensures that all employees under his/her supervision operate in a safe, environmentally conscious manner

What you’ll do:

• Plans and directs aircraft and avionics maintenance, installation, and shop activities and coordinates with other departments to assure high quality work and timely delivery to our customers. Maintains a safe work environment; ensures that stringent housekeeping, 5S standards and safety procedures and practices are followed; ensures that tools/equipment meet safety requirements; leads trend and root cause analysis and accident investigations. Maintains positive employee relations by providing an inclusive work environment
• Will manage a team of 70 technicians and managers. 
• Attains P&L objectives by monitoring work-in-process to assure that work is accomplished within allotted hours and within cost of sales parameters.
• Responsible for all Hangar Line Maintenance functions, as well as the Electrical Shop, Avionics Shop, and Sheet Metal Shop.
• Reviews contract pricing to ensure that competitiveness, profitability, customer satisfaction, and market growth are maintained.
• Closely monitors sales forecast and WIP and works with the sales team to ensure plan targets are met.
• Reviews and corrects invoices for work performed in areas of his/her control to ensure the accuracy of the work description, hours charged, and parts issued.
• Coordinates and reviews the preparation of all work estimates (quotes) to ensure a prompt response to our customers.
• This position is a point of contact for technical questions from customers and for status of work-in-progress.
• Ensures that all employees receive appropriate technical training and on-the-job instruction to maintain the highest standards of quality.
• Promotes, encourages and leads employees towards a continuous improvement culture. Leads the implementation of Lean initiatives.
• Coordinates and liaises with quality assurance, engineering, material, customer service, sales, finance, etc. to resolve difficult or continuing problems and ensure production standards and goals are achieved.
• Monitors and analyzes output, cycle times, routings, labor, quality, staffing, facility usage, budget, financial performance, etc. for all cells/service operations and oversees and participates in the resolution of problems or reinforcement of positive findings.
• Conducts regular capacity planning of equipment, floor space and labor resources required based on forecast demands. 
• Formulates, recommends and implements policies and programs to guide the corporation in maintaining and improving the competitive position and profitability of the operation.
• Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes.
• Ensures that all employees receive safety training and consistently employ safe work practices. Enforces quality standards; monitors and provides corrective action for workmanship issues.
• Responsible for ensuring positive employee relations by dealing with issues in a fair, equitable, and consistent manner.
• Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.

What skills you will use:     

• Bachelor’s Degree or related field and/or equivalent experience.
• FAA Airframe and Power plant license and minimum of 5 years recent experience in in an Operational leadership role / role with delivered and sustainable results.  
• P&L experience required. 
• Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model.
• Proven record of change management, operational excellence and continuous improvement achievements. 
• Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively.
• Ability to lead effectively under tight deadlines and high stress situations with a steadfast commitment to prioritizing safety, quality and scheduling. 
• Strong customer service aptitude and skilled in balancing customer demands with business unit priorities.
• Ability to analyze and troubleshoot technical problems.
• Must have planning, scheduling, and labor resource allocation skills with the ability to handle multiple projects and multiple deadlines.
• Possesses financial acumen, strong organizational, analytical, strategic planning, and decision-making and problem-solving skills while demonstrating situational awareness. 
• Effective communicator, both oral and written. Must possess excellent interpersonal customer and employee relations skills.
• Sit, stand, and/or walk for extended periods of time.
• Bend and climb in order to look at various parts of the aircraft.
• Manipulate a telephone, calculator, and computer keyboard.
• Speak audibly and intelligibly over the telephone and in person.
• See and read technical information and invoices.
• Work well in a demanding, stressful, fast-paced environment.
• Travel Requirement up 15.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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