A career without Limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
An opportunity has arisen for a Shift Team Lead responsible for leading the Engineering Support Team (EST) Delivery team. Delivering a stable Plan performance to support the airline operations. As Shift Team Lead (STL) you are accountable for the safe and efficient operation of your EST team, ensuring compliance is maintained and processes and procedures are followed.
What you’ll do:
- To make on the day operational decisions for escalations resulting from ongoing checks.
- Drive optimum plan achievement, technical decisions making and Team operational performance and alignment.
- To evaluate manufacturers technical documentation and industry data, implementing requirements, recommendations and developing industry best practices
- Identifies and builds collaborative relationships with key stakeholders within engineering and across British Airways to ensure focus on providing customer satisfaction and plan delivery.
- Communicate with a wide range of departments /colleagues as required.
- Arrange / co-ordinate / attend / manage meetings as appropriate to fulfil the responsibilities of the Shift Team lead position to maintain an effective interface, communication, and co-ordination, between both the internal departments and the British Airways customer as appropriate.
What you’ll bring to British Airways:
- Strong leadership skills with the ability to manage performance for the overall engineering business.
- Management and leadership of professional and specialist staff in a regulated environment.
- Excellent influencing skills and ability to both influence and drive effect outcomes and decisions.
- Excellent written and verbal communication skills, with the ability to distil complex technical information into a clear and simple message in addition to aid in collaborative working with both internal and external stakeholders.
- Understands operational implications of technical and operational decisions.
Your experience:
- An appropriate qualification or equivalent in an approved Engineering subject or operational management, or a recognised Engineering Apprenticeship.
- General knowledge of Scheduled Maintenance planning principles
- Working knowledge of engineering processes and procedures
- Working knowledge of “Part M” and “EASA 145” requirements
- Knowledge of IT systems including SAP
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.