As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Flight Operations Line Manager
Flight Operations line managers are responsible for achieving a safe and efficient flying operation through effective and dynamic people management. With responsibility for a large fleet of c1000 flight crew, this key leadership role combines meaningful support to individuals alongside the opportunity to influence and effect change within our flying operation.
Working alongside line management colleagues from other fleets, and with the support of a team of assistant line managers, you will be directly involved in the design and implementation of flight operations key engagement initiatives in 2024.
From employment policy & regulatory compliance to exciting projects interfacing with key stakeholders, in support of operational safety & performance, we guarantee no 2 days are the same.
If you have experience of large scale people management and the drive to really make a difference in a complex and unique operational environment, then we want to hear from you.
What you’ll do:
- Motivate, inspire and support the pilot workforce, providing visible leadership recognition
- Define and implement a pilot engagement strategy for their fleet
- Promote and highest levels of safety on their fleet with the support of the areas of Technical and Training
- Enhance and promote all aspects of the Flight Crew well-being and inclusion strategy
- Investigate and manage complex operational and people management issues
- Monitor the operational standards of flight crew, working with the policy and duty pilot
- Contribute to the departmental IR strategic agenda and actively manage local industrial issues
- Ensure crew scheduling agreements are effectively managed to deliver operational resilience
What you’ll bring to British Airways:
- Highly developed interpersonal skills with a proactive management style
- Personally resilient and a positive attitude with the ability to remain calm under pressure
- High energy/pro-active Effective negotiation and influencing skills with experience of managing TU
- Conflict management skills Business acumen with experience of cost and budget management
- Flexible approach/able to deal with multiple issues at one time, Innovative; lateral thinker
- Ability to prioritize quickly in operationally critical situations
Your experience:
- Experience people managers of large operational team
- Detailed knowledge and experience of Flight Operations day to day practices/ processes.
- Detailed knowledge (and experience) of BA employment policies and procedures (Desirable)
- Knowledge of pilot collective agreements and scheduling and rostering arrangements (Desirable)
- Knowledge of the BA Operation (Desirable)
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.