Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

** Please Note: Extensive Ground Handling Experience Needed**

Job Summary

Lead the development and execution of the commercial strategy for one or several of the company’s largest and most important customers. Ensure the execution of customer programs and services that fulfil the customer promise at a country and cluster (region) levels.

Your activities

1. Business Acumen
   • Ability to interpret & apply knowledge of business financial drivers, practices, concepts that drive profitable growth
   • Can understand and solve business problems keeping a financial as well as a customer perspective in the forefront when making decisions.
2. Collaboration
   • Ability to create & foster internal & external relationships that enable the development of beneficial solutions
   • Works cooperatively with others across the organization to achieve shared objectives.
   • Credits others for their contributions and accomplishments.
3. Communication
   • Ability to communicate with internal partners & external organizations
   • Can communicate in a variety of formats, including formal presentations and required documentation
4. Coaching and Developing Others
   • Providing feedback, instruction and development guidance to help others to excel; planning and supporting the development of individual skills and abilities.
   • Developing people to meet both their career goals and the organization’s goals
5. Executing and Getting Results
   • Taking accountability to deliver results
   • Measuring progress and taking corrective actions if metrics are not achieved
   • Ensuring others contribute to organizational goals by focusing them on the most critical priorities

Your profile

1. Experience in Account Planning, Sales Forecasting & Management
   • Propose, develop & execute new sales plans to ensure the organization’s sales volume and profitability objectives are met
   • Explore new business opportunities / Protect existing business and build Pipeline
   • Monitor sales volumes, revenue and costs against forecasts and build in contingencies
   • Use key sales tools & Salesforce to monitor metric performances and apply strong corrective actions where / if applicable
2. Deep knowledge on Customer Insights
   • Stay up to date and aligned with customer buying preferences and align your resources and solutions accordingly
   • Conduct client insight research to ensure Swissport’s current and future opportunities align with customers key imperatives
3. You have a strong ability on deal Shaping & Negotiations
   • Effectively drive any deal that originates within your region & create strong alignment with other regions where applicable, allowing for high quality and timely delivery
   • Ensure new business is profitable by implementing appropriate control mechanisms
   • Lead client negotiation sessions that persuade stakeholders to resolve key contract issues, such as price increases
   • Manage and lead tender processes
4. You know the sales Fundamentals & Tools
   • Be aware of policies related to pricing, yield improvement, contract terms, conditions and negotiation
   • Maximize account potential by delivering to the needs of our customer and continuously improve our competitive position on account opportunities
5. You show sales Leadership
   • Regularly provide constructive feedback on sales approach, competences, win strategy, deal structure and guidance on internal processes
   • Coach sales teams on technical aspects of pricing, negotiation and customer service to achieve high customer retention, high business acquisitions, achieving sales targets

What we offer

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!