JOB DESCRIPTION
Job Title: Supervisor, Ground Services
Department: Ground Services
Reports To: Manager, Ground Services
Work Schedule: 12 hours, 4 on 4 off (various schedules, starting 6pm-6am)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities include, but are not limited to:
- Implements, and maintains all department policies and procedures to ensure that all cargo operations are safe, efficient, and in compliance with all applicable Company and government regulations;
- Establishes the framework for reviews and conducts periodic reviews of staffing, facilities, equipment, and budgetary requirements needed to accomplish the department’s mission;
- Ensures the proper training, evaluation, and skills maintenance of department personnel;
- Supervises the production and provision of all department training aids, directives, reports, forms, relevant manuals, and other support materials required for training and day-to-day operations;
- Maintains oversight of the Ground Operations Desk in conjunction with the Manager & Assistant Manager of Ground Operations
- Coordinates with, assists, and advises customers and vendors concerning the proper preparation of cargo, cargo documentation, and load planning; and
- Performs other duties as assigned by senior management.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Loadmaster qualification also a necessary skill, with line experience. The requirements listed above are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
High school graduate; some college and/or technical school desirable. Must have a working knowledge of world geography as well as knowledge of air cargo / ground operations. Previous ULD tracking or logistics experience preferred.
LANGUAGE/MATHEMATECIAL SKILLS
Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to fellow employees as well as vendors. Ability to perform basic math calculations using mental math as well as a calculator.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employs is regularly required to sit, talk and hear. The employee is required to use a computer terminal, calculator and telephone. The employee is required to stand, walk, and climb/descend stairs.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires shift work, nights and/or weekends as well as holidays. Employees bid on schedules in accordance with their standing on the company seniority scale.
Work is performed primarily in an office setting with a constant level of background noise
