Hub Control Center Manager (HCC)
Lufthansa •
Position Type: Permanent
Job Description:
Tasks
Organize and follow up operational activities, processes and people management within a field of Gops in order to guarantee operational objectives.
- Comprehensive Hub Operations Management
- Facilitate Interdepartmental collaboration
- Customer Experience and Ancillary Revenue
- Stakeholder Engagement and Relationship Management
- Emergency response and crisis management
- Data Analysis and Performance Evaluation
- Project and continuous improvement management
- People Management: Act as a strong people leader by coordinating the overall human resources management linked to the HCC/PRC, MEDA and Staff Travel departement
Requirements
- Master degree in economics or equivalent by experience
- 5 years of relevant experience within an operational environment and leadership position
- Tertiary education preferable with strong people management experience and ability to work with people
- Excellent communication skills and interpersonal skills, with proficiency in Dutch, English and French preferred
- Proficiency in data analysis tools and technology adaptation.
- Experience in airport operations and management, preferably in a hub environment.
- Strong understanding of aviation regulations, safety standards, and industry best practices.
- Demonstrate effective problem solving skills in handling difficult situations
- Analytical and solution focused
- Ability to communicate clearly & effectively under pressure
- Operational Driven
Company
About Brussels Airlines SA/NV
Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
http://www.brusselsairlines.com
Job Ident #:
114092
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