As a Lead Advanced Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Building Automation business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Field Service Supervisor, and youll work out of our Tinker AFB, Oklahoma City location on a Monday through Friday work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers operations by providing exceptional technical support and service.
KEY RESPONSIBILITIES
• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our Building Automation solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service technicians
• Stay updated with industry trends and advancements, and provide recommendations for improvementYOU MUST HAVE
• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Building Automation technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
WE VALUE
• Bachelors degree in Engineering or a related field; Masters degree preferred
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally
