At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Stores Employee Merchandise Team is seeking a highly organized and detail-oriented Lead Teamwear Program Associate to assist in the daily execution of the Teamwear Program in North Charleston, SC. This role will provide operational support for order processing, inventory coordination, and stakeholder communication to ensure a smooth and efficient program experience for employees.
Boeing Stores Inc., a fully integrated subsidiary of The Boeing Company, is dedicated to extending and protecting the Boeing brand through engaging face-to-face and digital experiences. Our responsibilities encompass branded merchandise management across retail, mobile, digital, wholesale, internal merchandise support, and consumer product licensing. We also curate immersive experiences, including multi-site tours and the renowned Boeing Factory Tour at the Boeing Future of Flight (BFoF) attraction. Our operations include content development, spaneting, technical support, and Profit and Loss (P&L) responsibility, all aimed at enhancing the Boeing brand.
The ideal candidate is process-driven, customer-focused, and comfortable handling multiple tasks, including merchandise fulfillment, basic reporting, and internal communication.
Position Responsibilities:
Program Coordination and Support
Assists in the day-to-day execution of the Teamwear Program, ensuring timely fulfillment of employee orders and merchandise requests
Serves as a primary point of contact for employee inquiries related to Teamwear, providing clear and timely communication
Maintains program documentation, including order logs, product assortment, and program guidelines
Coordinates with the Employee Merchandise Program Lead and internal teams to ensure smooth operations and adherence to branding guidelines
Operational Execution and Inventory Management
Supports merchandise fulfillment, including tracking orders, managing stock levels, and ensuring accurate record-keeping
Works closely with cross-functional teams to monitor order status and resolve any issues
Assists in implementing process improvements to enhance efficiency and accuracy in program execution
Maintains organized and accurate inventory to minimize shortages and overages
Basic Reporting and Process Improvement
Tracks and reports on order volumes, fulfillment timelines, and customer feedback
Provides data entry and basic analysis to support program performance reviews
Identifies and escalates any recurring issues or process inefficiencies for resolution
Basic Qualifications (Required Skills/Experience):
Experience balancing multiple tasks concurrently and paying close attention to detail in a fast-paced work environment
Excellent written/verbal communication skills
Experience in a customer service role
Experience in Inventory Management
Experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word
Experience working both independently and in team environments
Preferred Qualifications (Desired Skills/Experience):
2+ years of retail store management experience
Experience with order processing
Counterpoint POS experience
Previous military or commercial experience in quality and/or operations leadership position
Experience with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as spanet and business considerations.
Summary pay range: $42,500 - $57,500
Applications for this position will be accepted until Apr. 01, 2025
Export Control Requirements: This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.