Tasks
Your main tasks include, among others:
- Implementing and monitoring LCAG handling processes
- Overseeing and inspecting GHA service performance in line with contracts and SLAs
- Holding regular performance review meetings with GHA and driving quality improvements
- Acting as the main contact for GHA, especially in cases of irregularities or escalations
- Ensuring adherence to safety and security procedures
- Coaching and developing GHA staff to meet LCAG standards
- Supervising and supporting LCAG staff, including providing performance feedback and managing resource planning
- Monitoring and reporting deviations from agreed standards, ensuring corrective actions are taken
- Preparing schedules, managing staffing needs, and authorizing overtime when necessary
- Providing regular updates to local management and contributing to process improvements
Requirements
The ideal Cargo Handling Supervisor should meet the following requirements:
- High school diploma/GED
- 5+ years of experience in logistics, airfreight handling, and/or operations
- Fluency in Dutch and English
- Computer skills, including MS Office
- Strong communication and leadership skills
- Problem-solving mindset and customer focus
- Reliability, professionalism, and teamwork
- Willingness to travel and work shifts
- Comfortable with outdoor work, varying weather, and moderate noise levels
Please submit your resume, motivation letter, and, if available, any recommendation letters as part of your application for this position. Thank you!
Company
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
