Manager Facilities BOS

jetBlue Airways •

Boston, Massachusetts, United States

Position Type: Permanent

Job Description:

Position Summary

The Boston Facilities Manager ensures the care and upkeep of JetBlue’s Logan Airport facilities including the Terminal C and JetBlue Hangar structures as well as our catering facility north of the Airport. The primary focus should be to provide JetBlue Crewmembers with a safe, comfortable, clean and efficient place in which to work and Customers with an award-winning ground experience. The Manager works in a fast paced but safety-conscious, strategic and tactical environment, ensuring that HVAC systems, baggage operations, baggage claim/make-up units, jetbridges, PCAir/Ground Power units are functioning and that contingency plans are in place when issues occur in all 3 facilities. During winter operations, the Manager will ensure that the business partners are updated on winter storm plans, coordinates with Station/Airport leadership on flight schedule/overnight aircraft needs and that the snow removal business partners are ready to execute as needed. The Manager plans budgets and schedules facility repairs and modifications, including estimates on equipment, labor materials and other related costs. Reporting to the Director Facilities, the Manager will also help define the strategic and efficient improvement of JetBlue’s facility maintenance programs.

Essential Responsibilities

Responsible for the operation and maintenance of all JetBlue buildings at Boston’s Logan Airport during airline operating hours (24 hours/day).
Develop and maintain an Infrastructure Incident Response Book that provides a detailed list of steps to take when systems fail throughout the terminal including a prioritization list of who to call to respond, notification processes and follow-up reporting of updates. This Response Book would also address Infrastructures Property and Development (IPD)’s response to severe weather events that impact flight operations to include winter storm events.
Develop and implement preventative maintenance (PM) programs for all mechanical and electronic equipment at JetBlue’s Logan Airport facilities including but not limited to terminal facilities and Hangar 9.
Develop and oversee the execution of all contracts related to the operation of JetBlue’s Logan Airport facilities including passenger boarding bridge maintenance, PCAir, GPU and belt systems.
Guide and lead facility projects from inception to completion.
Prepare and maintain operational budgets.
Maintain and cultivate professional working relationships with and oversee work of business partners, contractors, and project managers and act as a point of contact and guidance regarding their work at Logan Airport.
Interface with local stakeholders and leadership on a daily basis to coordinate project and operational activities.
Develop construction and maintenance related financial documents.
Prepare request for quotes (RFQ) and request for proposal (RFP) documents for design and construction services and manage the execution of construction projects including bidding, design, inspections and customer receivership.
Perform plan reviews and provide written comments to airport maintenance directives.
Review and interpret AutoCAD drawings.
Communicate effectively and regularly with JetBlue leadership and other key internal and external stakeholders. Interface with JetBlue Airport leadership daily to maintain an open communication pathway. Attend the daily/weekly Massport meetings with airlines and airport personnel. Develop relationships with relevant Massport teams to effectively execute the necessary work to maintain the terminal infrastructure needs.
Manage and lead a team of shift work supervisors.
Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement by establishing clear performance expectations and accountability for Crewmembers, and lead daily Crewmember coaching sessions.
Other duties as assigned.

Job Requirements:

High School Diploma or General Education Development (GED) Diploma
Five (5) years of facilities management experience
Skilled and knowledgeable project manager
Ability to display strong initiative, internal motivation, and a willingness to take on responsibilities beyond those explicitly defined
Skills in problem solving with sound judgement to quickly resolve issues
Regular attendance and punctuality
Strong interpersonal skills with ability to cultivate a cooperative team approach
Demonstrates proactive and clear communication skills
Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue’s insurance standards
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Must be able to acquire and maintain a United States Customs Clearance
Available for overnight travel (10%)
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor's degree in engineering or related field
Ten years (10) years of facilities management experience
Airline facilities experience
Knowledge of building infrastructure, electrical systems, plumbing or HVAC systems
Understanding of cost-saving methods as related to maintenance and renovation
Knowledge of Massachusetts building codes

Crewmember Expectations

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice (weather events, infrastructure failures, etc.)
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture. Exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

Computer and other office equipment
HVAC, electrical, and plumbing
Building management system (BMS) monitoring systems
IT infrastructure

Work Environment:

Airport environment
Subject to weather and elevated noise levels within airports
Ability to stand for an extended period of time

Physical Effort:

Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently and/or be in a position where bending, crouching, kneeling, etc. is needed. (Heavy)

Job Ident #: 55268

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Manager Facilities BOS

Company Overview