Overview
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
- Travel privileges on the American Airlines global network
- A generous vacation plan designed to let you enjoy your travel perks
- 401(k) with company match
- American Airlines Group (AAG) profit-sharing and bonus opportunities
- A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
- Premium dental coverage
- Vision plan options provided, including a plan that covers both glasses and contacts every year
- Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
- Access to 24-hour virtual urgent care services
- Family planning and fertility treatment
- LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
- Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
- Flexible Spending Accounts for both Health Care and Dependent Care services
- Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Responsibilities
Position Summary
The Manager of Ops Regulatory Compliance is responsible to oversee the day-to-day compliance of PSA Airlines for Operations and Corporate. This position will interact with PSA Directors/Managers and Regulatory Agencies.
Job Responsibilities
- Responsible to oversee company compliance with all applicable regulations and standards.
- Responsible to perform investigations related to regulatory non-compliance to assist in establishing root cause, identify improvement opportunities, and identifying comprehensive fixes that will mitigate reoccurrence.
- Responsible to coordinate and track all regulatory noncompliance to include the FAA /TSA formal Letter of Investigation (LOI), and/or other legal actions from other regulatory bodies on a company wide basis.
- Act as the company central point of contact for the FAA Requests for Information (RFI) on FAA occurrences.
- Conduct research for all RFIs and provide responses to the FAA in a timely manner.
- Act as a liaison between the Company and the FAA to investigate, identify and correct any safety issues to ensure full FAA compliance.
- Coordinate with company 119 personnel to coordinate an effective/timely response.
- Coordinate with internal and external stakeholders to formulate responses to Letters of Investigations (LOIs), Voluntary Self Disclosures (VSDs), Compliance Action and general correspondence requests.
- Coordinate and conduct meetings with leadership for the development of resolutions to letter of investigation, voluntary self-disclosures, and other regulatory matters.
- Prepare written reports and presentations for the purpose of sharing facts gathered in an investigation.
- Assign and monitor regulatory corrective actions through the tracking and management of regulatory commitments.
- Create and maintain company dashboards on company noncompliance.
- Input and provide guidance to the Internal Audit and Evaluation Program (IAEP) to help develop a risk-based auditing program.
- Oversee the coordination between the company and regulatory authorities.
- Oversee the completion of applicable Root Cause Analysis on noncompliance events.
- Responsible to document SAGs in the company SMS.
- Generate and present safety data and make recommendations to senior management.
- Prepare and distribute reports to federal, state, and local safety authorities as required.
- Provide guidance to internal and external stakeholders regarding PSA policy and applicable regulatory guidance.
- Responsible to establish and maintain an effective working relation with the FAA and any regulatory agency.
- Responsible for the Companys Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- Performs other duties as assigned.
Position Specifics
Qualifications Required
- Bachelor’s degree in aviation safety or business field.
- 5 years of progressive experience in any combination of the following areas: Aircraft operations, regulatory compliance, auditing, or Aviation Emergency Response.
- Experience with writing reports/technical writing.
- Proficiency in Microsoft Office.
- Excellent writing/communication skills.
- Ability to perform statistical analysis.
- Ability to speak/read/write in English.
- If hired, must be able to demonstrate that you are authorized to work in the U.S.
Preferred
- FAA Airman’s Certificate (Pilot/Dispatch Certificate).
- Previous knowledge and understanding of Regulatory Compliance.
Additional Information
Delegation: In absence, responsibilities delegated to Director of Safety.
Authorities: None.
Supervisory Responsibility: This is not a supervisory position.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.