Job Description
ABOUT US
We’ve got modern day solutions for all your modern day delivery woes.
In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.
Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Demonstrates ownership and responsibility of the Air Operations
Manage the entire airfreight operations lifecycle, including import, export, and transit.
Ensure compliance with air transportation regulations, customs requirements, and industry standards. Manage accurate documentation, including airway bills, customs declarations, and other necessary paperwork.
Track and monitor Air Operations performance metrics, such as on-time delivery, transit time, and cargo damage. Identify areas for improvement and implement corrective actions as needed.
Collaborate with internal teams (such as procurement, sales, and customer service) to align air operations with overall supply chain goals. Build relationships with external partners, including airlines, freight forwarders, and customs authorities.
Respond to and manage any air freight-related disruptions or emergencies, such as flight cancellations, cargo damage, or regulatory issues. Implement contingency plans to minimize disruptions and maintain business continuity.
Managing and leading the Air Operations team to ensure the smooth operation of Teleport throughout the entire network and responsible for Air Operations and CTOs performance.
Continuously assess air freight processes and identify opportunities for efficiency enhancements. Implement best practices, technology solutions, and automation to improve productivity and customer satisfaction.
Having an in-depth understanding of air operations, including safety and regulations, to execute tasks effectively.
Provide regular reports on operational performance, including key performance indicators (KPIs) such as on-time delivery rates, cost savings, and incident resolutions.
Manage compliance with international air transport and safety regulations, ensuring adherence to the standards set by regulatory bodies like IATA, FAA, and local authorities.
This position may involve working during night hours, depending on needs.
SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:
Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
Do what is needed to get things done, as they believe speed is more important than anything else to effect change
Over communicate, particularly as they are all quite autonomous
Take care of our staff, and treat them as they would want to be treated
Are rigid on goals, but flexible on the details
Strong leadership and people management skills to deal with a large and diverse driver community
Is resourceful and a fast thinker – able to solve problems on-the-go and adapt quickly
Results and performance driven, preferring data to drive your everyday decisions
Possess a hands-on mentality and an analytical and structured way of working
Able to operate successfully in a lean, fast-paced organization to scale quickly
Self-motivated with a focus to exceed set goals
Detail oriented with a knack of spotting the little little things
Comfortable adapting to new technologies
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.