Manager, Inflight Support and Response

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• Oversee strategic projects which support the Inflight Operations teams
• Lead Inflight’s Emergency Planning & Response functions
• The role is a part of the Strategy & Support team within the Inflight group

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team responsible for administrative and regulatory tasks associated to the operation
• Support and execute operations strategy
• Facilitate Ops Reliability & OKR Projects
• Drive process & system improvements to support FAs and our operation
• Lead Inflight Emergency Response readiness plans
• Partner with the APFA on the Critical Incident Response Program
• Manage Inflight requirements for new station start-ups/terminal moves
• Maintain Inflight Airport Resource Guide
• Liaise with airport leaders on operations performance initiatives
• Handle reviewing/coding/approving invoices, where applicable

Minimum Qualifications- Education & Prior Job Experience

• Bachelors degree / Masters degree or equivalent training/experience
• 5+ years of aviation experience or relevant experience

Preferred Qualifications- Education & Prior Job Experience

• Experience managing a team and with Inflight and/or Airport Operations
• Prior experience with roles and responsibilities associated to Emergency Planning & Response

Skills, Licenses & Certifications

• N/A

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.