Operations Logistics Manager HUB Airbus Helicopters

Job Description:

Mission

Run at operational level & challenge physical logistics activities on quality, time and cost through integration of all stakeholders (such as Service providers, Procurement operations, FAL/Plant Logistics…) acting in the physical logistics process from unloading of parts to delivery. 

Contribute to the overall success of deliveries to the final customers. 

Manage and develop the logistic HUB team (<10 persons) to drive logistic providers to operational excellence and to build confidence with internal customers.

Scope of activities: 

- HUB in Albacete

- Warehousing management of the french, german and spanish Operations stocks in the HUB

- Support of the AOG Spares implant

- Logistics provider management

- All internal customers: civil FALs, Governmental FAL’s, Plants, …

- All external customers: Oversea FALS, S&S HUB, Spares AOG Customers, Return to Suppliers, Queretaro,…

- 2 warehouses: main HUB in Albacete and secondary warehouse in Almansa.

Job description

Runs the execution of the physical logistics activities operated by the LSP

• Monitor physical logistics flows: to respect the order in the incoming of the goods, to store them correctly and to ensure the quality (condition and quantity) of the outgoing goods to the customers.  

• Ensure an accurate Inventory Management

• Streamline the processes to reduce the costs of logistics: improvement of the daily activities, transportation between sites,...

• Monitor the efficiency of the logistics processes to ensure the delivery on time and accurately

• Increase productivity by pushing the most efficient processes, improvement , new technologies,...

• Monitor the activities by ensuring the respect of the performance KPIs. 

• Contribution to the processes adherence: processes definition & execution

• Support for the correct deployment of the other associated processes to run the warehouse

• Ensure that the surfaces and the infrastructure are in adequation and allow to execute correctly the activities

• Coordinate with the transport department (implant in the HUB), the AOG department and the Customs department

• Resolve issues with the LSP, the customers and the others stakeholders: root cause analysis and mitigation plans

• Drive escalation process

Manages the execution of the Logistics Provider (LP) contract:

• Monitoring and coordination with the LSP: SQCDP, performance reviews, Steering Committees,...

• Challenge LSP by providing regular feedbacks and tackle any deviations

• Provide forecasts and review with LSP if the the adequation Workload/ Capacity is ensured

• Control Forecast vs Actuals

• Invoicing: drumbeat and confirm the mensual invoices, in case of discrepancies analyze the root causes and if necessary improve of the processes

• Claims management: follow up of the claims linked to the non respect of the contractual indicators, monitor the costs of the non conformities generated by the LSP

• Change proposals management: technical review of the change proposals, validation of the scope and challenge the associated cost. 

Manages compliance to regulatory and safety obligations

• Contribute to corporate audits and industrial maturity (internal and external audits)

• Support the audits in collaboration with quality and implement actions to close findings.

• Ensure compliance with the different regulations & authorities (Export Control, Customs, Environment,…)

• IOS: coordination with H&S, plan prevention supporting
   

Team management

• Build team spirit, engagement and customer oriented mindset.

• Develop local team cohesion and management of the team (performances, objectives review, development plan,...)

• Work collaboratively with other managers of the Onelog team to align expectations and tasks sharing in the Logistics E2E organization (Quality, Customs, Export Control, Security, H&S, FM, Environment, IM/M&T, IT,..)

Local interface customers / Customer Care

• Improvement of the Customer satisfaction: perform regular CFL (Customer Feedback Loop) and provide mitigation plans

• Proactivity to identify potential issues and address the problems to help the customers

• Increase the visibility on the Logistics performances: dashboards, regular communication 

• Increase the visibility of the logistics flows: tracking and monitoring the goods 

• Be in closed contact with the local customers: participation of the local routines (daily, weekly, monthly,..)

Competencies

• People management: solid experience.

• Project Management: solid experience.

• International experience, mostly Europe.

• Lean Manufacturing / Continuous Improvement methodologies / Business improvement fundamentals

• Knowledge of aeronautics standards,

• Supply Chain Management 

• Logistics regulations

• Logistics solutions

• Contract & Claims Management

• Authorities / Regulations / Standards

• Qualification process

• Warehousing Management

Soft skills

• Initiative and proactivity

• Capacity to welcome problems and put in place corrective actions,

• Ability to work in an international & multicultural environment,

• Ability to build working relationship across multiple disciplines,

• Autonomy and rigor to apply and follow standards,

• Capacity to anticipate risks and difficulties,

• Capacity to analyze, to propose solutions in a synthetic way,

• Good communication skills,

• Value creation oriented

• Conflict resolution and decision making

IT Tools

• Google Suite

• MS Office

• SAP

Languages

• Ideally bilingual French and Spanish.

• English fluent

• German is a plus

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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