People Support Manager - LTN

easyJet flies on more of Europe’s most popular routes than any other airline – we have 8,000 cabin crew and 4,000 flight deck crew who fly our routes across the UK and EU. With the amazing work they do for our customers, we need to give back to them and ensure we do the best we can to support them on their journey with us.

We have a dedicated team in base who look after our crew and pilots – our amazing People Support Managers (PSM)! They are leaders and role models, accountable for leading and taking responsibility for the cabin operation, the associated customer experience and for promoting teamwork. Our PSM’s work very hard in the base offices monitoring company standards, providing feedback to relevant departments, and looking after our crew. Want the dream job of working in the base office with flying duties?

Our PSM’s haven’t retired their wings as flying is part of the job! They will ensure the safe and consistent delivery of a quality onboard service through the continuous performance management of all cabin crew in accordance with company and regulatory policies and procedures.

What you need to do the role

To do this role you will need a proven track record of leading and managing a sizeable team, and you must be able to demonstrate skills of driving performance – keeping our crew motivated and upskilled so we remain the warmest welcome in the sky! You will need strong written and communication skills with the ability to work cross functionally, we want you to be confident in front line, face to face and remote management.
There will be travel across the network to support the Cabin Services team - previous experience in a unionised environment including dealing with key Union members is a bonus!

What you’ll get in return

> Competitive base salary
> Up to 20% bonus
> 25 days holiday
> BAYE, SAYE & Performance share schemes
> 5% pension
> Life Assurance
> Flexible benefits package
> Excellent staff travel benefits

Hours of Work 

This is a full-time role is based in Luton and will be 40 hours per week.

About easyJet

At easyJet our aim is to make low cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

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