As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
Role: Product Manager – Next-generation Offer & Order Management
Embark on a journey with British Airways as a Product Manager for Next-generation Offer & Order Management, leading efforts to redefine the landscape of airline retailing. You will drive the implementation of a groundbreaking Offer & Order Management System (OOMS), collaborating closely with suppliers and internal stakeholders.
Key Responsibilities:
- Lead the Revenue Management team in defining and executing BA’s vision and roadmap for next-generation retailing and order management.
- Collaborate with suppliers and cross-functional teams to develop and refine requirements for the next-generation OOMS.
- Act as an advocate for next-generation Offer & Order Management, effectively communicating the vision and roadmap to both internal and external stakeholders.
- Foster robust working relationships with suppliers, ensuring punctual and sturdy delivery of the roadmap while safeguarding BAs interests.
- Collaborate with technology partners to define and refine operational methodologies.
Skills and Capabilities:
- Proficiency in Product Management, including prioritization and roadmap ownership.
- Strong team management and leadership skills.
- Expertise in effective communication and stakeholder management.
- Experience in supplier management and overseeing user experience agencies.
Qualifications and Experience:
- In-depth subject matter expertise in airline commercial infrastructure, particularly PSS and PSS-dependent systems.
- Experience collaborating with airline technology providers to enhance commercial and customer outcomes.
- Strong experience in modern retailing/offer management capabilities.
- Familiarity with airline Revenue Management techniques and principles.
- Experience in developing technology to drive customer, commercial, and operational benefits.
- Experience leading and working within Agile teams.
If youre a seasoned professional prepared to make a significant impact in the aviation industry, apply now to spearhead the transformation of British Airways retailing capabilities. Join us on this exhilarating journey as we redefine the future of offer and order management, setting new benchmarks in the airline industry.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.