Job DescriptionEssential Responsibilities

The Program Manager is accountable for the satisfaction of Customer and Business objectives for Program(s) throughout the program lifecycle for Toll Gate 0 - 12 supporting the portfolio through the whole program lifecycle. In this role you will foster a “one team” approach to customer satisfaction.

• Accountable for the successful delivery of the program(s), deliver all contract performance related activities, tied to customer(s) and program(s)

• Drive performance including execution of program/project milestones, On-Time Delivery of all associated items and be the point of contact for management of unit deliverables. Remove barriers to execution

• Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contracts this will include management of the Level of Effort and associated NRE budgets

• Support the Portfolio Bids and Programs from Tollgate 0 - 12 to maintain business/customer expectations through product management and program execution

• Perform as interface between the customer, key suppliers, and the internal business team, managing the transfer of information and requests

• Lead the Production team and ensure that contracted commitments are adequately supported

• Work across the extended team to support cost out activities across all product types

• Lead follow-on production proposals/contracts from receipt of the customer RFP to negotiation to order receipt and loading into appropriate business systems

• Lead requested Production Readiness Assessments ensuring that the wider cross functional teams understand the accountability required during such reviews

• Ensure that Tollgate reviews are completed to the highest standard

• Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, and solutions to issues

• Strengthen the relationship with the Sustaining Engineering and Supply Chain (Operations) team to resolve issues, collaborate to improve product performance

• Support development of financial plans including S&OP, short-term and long-term budgets

• Leads team to define the sequence of activities necessary to deliver the scope of work within time and resource constraints; manages critical path and realigns priorities to balance stakeholders’ requirements. Determines personnel and other resources required. Works with resource owners to ensure effective allocation and utilization to deliver on the contract and meet or exceed financial objectives.

• Drive safety and compliance in all that we do

As a Program Manager within the Power Distribution and Controls business the candidate will support the wider business and will be instrumental in helping build a long-term relationship with the customer, the objective to develop further business and collaboration opportunities. Also, contribute to the business strategy, product, and technology plans.

• Build a long-term relationship with the customer, understand the business structure, key stakeholders, decision makers and customer strategy

• Help define our market and product strategy through relationship with customers and internal stakeholders

• Contribute to product/program strategies, technical roadmaps, risks, and recommendations

Qualifications / Requirements

• Demonstrated experience to manage significant delivery commitments to critical customers, ideally in an aviation equipment environment 

• Bachelors degree from an accredited university or college or equivalent 

• Proven ability to manage significant customer relationships, expectations, and the necessary contractual requirements

• Willingness and ability to travel 

• Strong program management ability 

• Strong oral and written communication skills 

• Strong interpersonal and leadership skills 

• Passion for customer satisfaction

Desired Characteristics

• Proven track record of managing challenging Engineering project schedules and budgets

• Experience of Hoshin Kanri (HK) and Lean problem-solving techniques

• Experience working with Oracle Business/Enterprise Systems

• People and team leadership experience 

• PMI accreditation (or equivalent) 

• Ability to influence at a wide variety of levels across the business 

• Experience at working with international customer base

Flexible Working

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aviation we understand the importance of Total Reward.  Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. 

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Performance based annual bonus

• Non-contributory Pension           

• Life Assurance

• Group income protection             

• Private medical cover     

• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell.

UK Security Clearance

UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security.

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information