How youll help us Keep Climbing (overview & key responsibilities) Delta Air Lines Human Resources team is undergoing a multi-year HR transformation. We are looking for an experienced Program Manager to join our HR Project and Process Quality (PPQ) team. The major priority for the successful candidate will be to act as a Program Manager supporting technology development, redefining processes, and ensuring improved employee satisfaction for the Human Resources customers. We are looking for a candidate who thrives in a fluid environment, taking on challenges while maintaining a strong people focus. This role will work to achieve project success and process standardization throughout the organization, using project management skills and by collaborating with the business areas and related Project Managers.This position is based in Delta General Offices in Atlanta, GA.Ensuring the team produces continual and on-time delivery of value. Manage customer expectations for project deliverables, produce key stakeholder communications, and follow the defined system of project governance. Works directly with product owners for clear requirement definition, scope and schedule. Manage risks, issues and develop remediation plans. Managing team delivery commitments and helping to remove enterprise and escalated impediments. Manage several concurrent projects of varying priority and complexity, across multiple teams and, potentially, multiple business divisions. Provides overall guidance for teams to adhere to Agile principles and practices. Arrange, facilitate and schedule meetings, demos and decision-making processes to ensure that the proper adaptation process is in use. This includes backlog management, estimating and sizing effort, release planning, sprint planning, daily stand-ups and retrospective.Works across stakeholders and teams to continuously improve. Drive delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity.Maintain an exceptional level of customer focus centered on integrity and transparency.Foster close cooperation across all team members; encourage cross-training and team support.Act as a peer guide for other team members on the interdependencies between technology, operations and business needs.Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or senior leadership. A high level of discretion and responsibility when it comes to handling sensitive information.
Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9 New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31) In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications) Five or more years of experience managing/leading enterprise technology initiatives, preferably as it relates to Application Development, Application Migration, Cloud Technology, or the Migration of Applications to a Cloud Infrastructure. Experience successfully delivering solutions on an aggressive schedule.Experience in business analysis, product/project management, or product development.Experience using leading Scrum/Agile tools.Experience managing, tracking and advising around product & project budgets as they align within scope.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful.Drives Results: Consistently achieving results, even under tough circumstances.Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective.Perseverance: Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setback.Active Participation: Prepared to be an active participant in the discussions and decision making that drives a project to success.Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications) Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field is preferred.Experience with Airline applications and infrastructure technology is preferred.PMP and/or Black Belt certifications are welcome.