At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

Job Title: Manager of Quality Assurance

Department: Safety, Quality and Regulatory Compliance

Reports To: VP Safety, Quality and Regulatory Compliance

Location: Dallas, TX HQ

Position Summary:

This position is responsible for managing the Quality Assurance process. This includes management of the internal and external audit processes, assisting in the Continued Analysis Surveillance System (CASS) and the Safety Management System (SMS). This also includes managing Quality investigations, managing the Corrective and Preventative Action (CAPA) process, and managing the Tech Pubs process.

Key Responsibilities:

• Collaborating with Safety, Maintenance, Airport, and Flight Ops teams while managing and scheduling the internal and external audit program.
• Managing a small team of Quality Representatives and coordinating with Safety Coordinators to perform audits.
• Oversee Audit reviews and coordinate findings using CAPAs to capture corrective action requirements.
• Collaborate with the Director of Regulatory Compliance for responding to FAA requests for information.
• Manage Quality investigations and coordinate findings with the CASS Manager.
• Oversee the Tech Pubs process to ensure manual revisions and company documents are at the latest revision.
• Assist the DOM and CASS Manager with compiling reports and investigations whenever necessary for the CASS Review Board (CRB);
• Participates in the Company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual.
• Manage the review and setup of Airworthiness Directive (AD) list and scheduling of compliance requirements, for acquisition aircraft.
• Assist in the new aircraft delivery process and the return to Lessor process.
• Coordinate the revision of Op Spec D085 with the FAA as the fleet expands.
• Aid in revising manuals whenever necessary.
• Other duties as assigned by the VP Safety, Quality and Regulatory Compliance

Requirements:

• Airframe and Powerplant Certificate required
• Familiar with Title 14 Code of Federal Regulations (Parts 43, 91, and 135) as it pertains to aircraft maintenance.
• Working knowledge of Microsoft Office (word, excel and power point).
• Working knowledge of a Maintenance Tracking System such as TotalFBO software, Trax, WinAir, CAMP, Flightdocs, etc.

Travel: This position requires frequent travel up to 30 of work time.

Education:

• High School Diploma or equivalent
• Bachelors Degree preferred

Experience:

• 5 years of experience in aviation, or part 135 or 121 air carrier operations or corporate aircraft. At least, two years of quality assurance experience.

Miscellaneous Requirements:

• Must be at least 18 years old.
• Must be able to pass a 10-year background check and pre-employment drug screen as required by airline regulations and company policies.
• Must be authorized to work in the U.S. per the Immigration Act of 1968.
• Southern Airways participates in E-Verify.
• Fluency in English.
• Valid driver’s license and reliable transportation.
• Computer, office equipment, phone skills.
• The employee is frequently required to sit.
• While performing the duties of this job, the employee is regularly required to talk or hear; to stand, walk, climb, or balance, stoop, kneel, crouch, or crawl, handle objects, tools, to reach with hands and arms; and to lift or move 50 pounds.
• Ability to work within a 24/7 operation, including holidays.
• Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.

Communication method(s) used:

• Email
• Phone
• In person
• Chat (slack)

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
• Discounts on hotels and resorts
• Car rentals at reduced rates
• Discounted cruises

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Southern Airways participates in E-Verify.

Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.