A career without limits Download Job Description As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service betwe

Resource Delivery Manager

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:
A career without limits
  • Download Job Description

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Resource Delivery Manager.

In this role to you will ensure effective delivery of exciting resource plans in line with operational requirements and the successful management of a team. You will be responsible for the delivery of short-term resource plans to Cabin Crew, Flight Operations or Heathrow business areas. For example, this could involve working alongside a team of managers overseeing Cabin Crew roster compliance, working with partners within training and supporting other operational areas.

What you’ll do:
  • Accountable for the delivery of an outstanding planning function.
  • Integral part of the Operations Planning team, interfacing with Stakeholders across operational areas.
  • Integrate with wider Operations Planning team to identify, scope and deliver improvements to the operational planning process.
What you’ll bring to British Airways:
  • Excellent numeracy, analytical skills and the ability to present sophisticated data in simple terms
  • Ability to identify underlying issues to business problems and continually look for ways to do things better
  • Ability to work with ambiguity, constantly evolving demands and plan activities around conflicting priorities
Your experience:

Whilst this is not a HR role, this is a mid-level resource manager role that involves performance management of Resource Delivery Executives and ability to have a good understanding of the financial plans for the business areas you look after, to support with balancing variances to forecasted spend.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people are really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation, and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain

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