As Revenue Optimisation Manager you will be responsible for implementing Revenue Optimisation (RO) policies and maximising revenue for the region utilising Origin and Destination, Pricing and Inventory Management tools to achieve optimum revenue. You will achieve defined RO Key Performance Indicators - Yield, Route profitability, seat factor and market share and coach regional teams in development/implementation of new decision support systems. You will also be responsible for analysing market trends that influence Emirates’ commercial performance, provide network-wide pricing recommendations that optimise corporate revenue, route yield and profitability.
As an Analyst Manager, you will :
- Direct the periodical reporting of Revenue Optimisation KPIs according on a worldwide, region and country level. This will include trend and gap analysis and proposed solutions.
- Influence both the Revenue Optimisation and Commercial Senior Management team by providing ad-hoc historical and predictive reports for the definition of Emirates Revenue Optimisation Strategic Priorities.
- Lead, and manage the regular and ad-hoc data reporting and analysis for all Revenue Optimisation stakeholders. Support the Revenue Optimisation leadership and Operational teams by identifying periods of weakness at point of sale or route level to highlight deviations from targets and commercial opportunities.
- Envisage, adapt and evolve the business processes, data and systems usage in the Revenue Optimisation department. Ensure that the business analysis processes and systems operate in tandem to maximize revenue opportunities for Emirates. Support Senior Management, route managers and route area teams as well as other departmental needs around revenue optimization analysis and data.
- Run analytics for various what-if scenarios, business contingencies, and impact analyses and reacting to unanticipated business conditions ensuring timely decision-making leading to quantum revenue gains and cost savings for the business.
In this role, you will also:
- Implement the agreed Revenue Optimisation strategy for Emirates that includes the integration of Origin and Destination management, Pricing and multi-channel sales strategies, revenue targets, yield targets, flight management targets for the assigned regions.
- Evaluate trends in market conditions using information available from various sources, including market intelligence reports relative to competitor activities, political/economic trends/industry development and drive route profitability encompassing optimum cabin/class/point of sale mix.
- Plan and evaluate tour operator proposals from the network for Medium (1-3 years) and short term allotments aimed at enhancing revenue growth by providing visible presence for Emirates in the Tour Operator Market whilst minimising risk to Emirates’ inventory.
- Plan, develop and implement strategy along with HR management (including recruitment and selection) training and development, performance appraisals and quality management issues.
- Conduct RO forecast meetings with the Market Operation teams to define and develop strategies to maximise revenue and yield across the network. Ensure both route and market strategies are in place across a rolling 52 week period and necessary controls are in place to promote network traffic flow.
- Ensure controls used to steer traffic across the network are agreed across both the Inventory, Market Operations and RO Analytics teams and are implemented within PROS OD or MARS in a timely manner. Disseminate forecast information to the leadership team and highlight revenue earning opportunities.
