DescriptionThere’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a g
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Senior Staff Representative - Workers Compensation (Hybrid)
Job Description:
Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

Key Responsibilities:

Provides oversight of third party handling of workers compensation claims in certain locations to ensure adherence to United’s service instructions. Provides timely and diligent review of reserve changes and settlements as part of the workers compensation financial control responsibilities. Participates in quantitative audits of third party administrator and ensures implementation of corrective actions and improvement opportunities. Acts as a support to injured employees, the ESC, and other internal and external partners.

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

  • Provide timely and accurate review of third party examiner reserve requests. Analyze and assess claim progression and handling to determine appropriateness of financial impact. Act to ensure appropriate controls of claim financials.
  • Ensure compliance to United’s workers compensation service requirements and timely resolution of open claims by third party examiners by leading and / or participating in quantitative audits, litigation reviews, closure projects, and other initiatives as determined by department leaders.
  • Act as support to injured employees by promptly responding to, and resolving any related issues by acting as a liaison to the third party administrator, payroll, ESC, managed care and other stakeholders. Partner with operations leaders to provide expertise and guidance in helping injured workers. Be a ‘go to’ person and subject matter expertise for workers compensation questions.
  • Supervise and monitor the release of privileged and confidential information in accordance with rules and regulations and state statutes.
  • Monitor performance issues of outside vendors, generate reports and make recommendations to management. Partner with United’s managed care team to ensure appropriate medical care, return to work, independent evaluations, transitional duty placement and support other medical initiatives.
  • Up to 40 travel to domestic or international United Airlines locations.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

Required

  • Bachelors degree or related experience
  • Risk management / workers compensation
  • 3 years experience in workers compensation claims management
  • Ability to manage competing demands and prioritize work to meet deadlines
  • Strong communication and customer service interaction skills
  • Ability to analyze and summarize financial items such as reserves and settlements
  • Time management
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Bachelors degree
  • Experience in self-insured claims management
  • Expertise in CA, CO, IL, NJ, TX, and VA workers compensation statutes
  • Associate in Risk Management (ARM)
  • Managed care expertise

The base pay range for this role is $79,800.00 to $108,790.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
142 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.
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Job Info
Location
Chicago, Illinois, United States
Type
Permanent
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
142 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.

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