Site Lead

Job Overview

The Group Lead, Field Service leads a team to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Essential Functions

• Leads a team of Field Service Representatives and essential personnel
• Leads the team in all matters pertaining to the daily maintenance and inspection.
• Leads CONUS M-Systems Field support for mission systems maintenance.
• Leads OCONUS deployment support.
• Advise on logistics and operation of advanced electronic/electro-optic (EO)/radar avionics systems and laser operation.
• Provide on-site/on-equipment engineering assistance and technical advice including troubleshooting, engineering analysis and interpretation of results to customer personnel.
• Assist with all aspects of equipment operations including installation, maintenance, operation techniques, adjustment, calibration, trouble shooting, bench check, routine maintenance, inspection and intermediate level repair.
• Provide advice in the identification of, and instruction on the use of special tools, handling equipment and test equipment associated with avionic systems.
• Provide advice and assistance on the use of and interpretation of Technical orders, Engineering Change Proposals and other related technical publications.
• Provide on-going surveillance of shop maintenance and safety practices, provide technical advice and recommend corrective measures necessary to ensure adequate maintenance and safety procedures are followed to minimize future problems.
• Interface with customer personnel at all levels.
• Provide liaison through which information related to maintenance and operational problems can be quickly disseminated up/down the chain of command.
• Purchase and expense pertinent site equipment
• Provide and maintain records of equipment, on site and provided to customer, as required by higher leadership
• Create daily, weekly, monthly summary reports as required by higher leadership
• Perform other duties as assigned.
• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the companys policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Completion of training requirements mandated by customer.
• Ability to read and interpret schematics, drawings and block diagrams.
• Requires extensive experience with stated systems, preferably with AEVEX systems hardware in service with DoD agencies worldwide.
• Experience in troubleshooting, operation, modification and inspection methods relative to the installed systems is essential.
• Demonstrated prior professional experience requiring strong interpersonal and team building skills.
• Demonstrated prior professional experience requiring excellent written and verbal communication skills.
• Exceptional problem solving and decision making skills.
• Demonstrated prior professional experience requiring strong MS Suite skills: Word, PowerPoint, Excel and Outlook.
• Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals.
• Engages employees by creating a climate in which they want to do their best.
• Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management.
• Maintains employee work schedules.
• Provides oversight and direction to the employees in accordance with AEVEX’s policies and procedures.
• Demonstrated experience in leading and motivating others.
• Directing others in the completion of goal-related tasks.
• Experience coaching and developing others.
• Ability to delegate tasks appropriately.

Education / Certifications

• Highschool/GED minimum
• Bachelors Degree Preferred
• Masters Degree is a plus

Experience

• Minimum of 10 years of experience (High School or GED)
• Minimum of 6 years of experience (Bachelors Degree)
• Minimum of 4 years of experience (Masters Degree)
• Experience leading teams
• Extensive experience in DoD applications

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Frequently required to stand for extended periods of time
• Frequently required to lift up to 25 pounds

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

Disclaimer

AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.