Solution Lead - Airport

Reports to: Application Manager

This role is responsible for understanding business needs and driving technology direction and solution delivery within a business domain.

The Solution Lead (SL) is responsible for delivery of high quality IT product or applications to the business.  Key responsibilities may be categorised into five areas:  

Business Engagement 

• Support pre-project consulting for a portfolio pipeline of initiatives
• Capture and communicate business direction, challenges and requirements
• Support business process change
• Recommends commercially and technically viable ideas to improve the business performance

Technology Design and Implementation 

• Work closely with the developers, analyst and architects to architect and develop the best technical design.  Conceptualise and propose solution approaches
• Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs
• Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
• Recommends and implements simple continuous improvement of standard Cathay IT Practices
• Keep abreast of latest trends in technology, industry and corresponding business domain
• Responsible for application maintenance and striving for continuous improvements within the application lifecycle

Project Delivery 

• Focus on small to medium scale initiatives
• Initiate, define, plan and execute tasks / initiatives
• Test all solution aspects including but not limited to security, performance, integration
• Facilitate project progress through relevant gates
• Manage the day-to-day activities of the software development team and external 3^rd parties as required

People Management 

• Contribute to team resource planning
• Manage external 3^rd parties as required

 The Solution Lead may also: 

• Be directly involved in implement solutions in an Agile development team
• Directly manage one or more Solution Analysts
• Perform the role of surrogate Product Owner / BU SME (generally Senior)
• Coach Solution Analysts on any aspect of their role

Minimum: 

• Degree qualification in Information Technology related discipline, Masters preferred 
• 8+ years of related IT experience covering but not limited to:
  • Software development
  • System analysis
  • Business analysis
  • Solution definition
  • System Testing
• Client facing experience with successful relationship management is a plus
• Proven verbal and written communication skill
• Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
• Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
• Proven troubleshooting skills; ability to identify patterns and generate ideas
• Airline or travel industry knowledge is highly beneficial
• Solid software development skill is highly beneficial