Role Introduction
Reports to:Senior Solution Lead
Join Cathay Pacific as a Solution Lead in our Information Technology Solution Centre. You will be the one to lead the design, development, and implementation of cutting-edge IT solutions to support cabin crew and pilots. Oversee and optimize flight operations systems to enhance efficiency and reliability by collaborating with cross-functional teams to deliver seamless and integrated solutions.
Gain exposure to high-impact projects, global collaboration, professional growth, and career advancement in a dynamic work environment. If you are a visionary leader passionate about technology and operational excellence, this is an excellent opportunity to join our innovative team.
Leverage your expertise to lead technical delivery in the Flight Operations Solution Centre, ensuring we deliver on our brand promise and drive organizational success together with our diverse airport teams around the world.
Key Responsibilities
- Provide strategic consulting and support to capture business direction, challenges, and requirements for various initiatives across the portfolio pipeline
- Recommend commercially and technically viable ideas to improve business performance through process change, capturing new ideas and prioritizing initiatives
- Collaborate with developers, analysts, and architects to design and implement technical solutions that meet customer needs, delivering business solutions through a full project lifecycle
- Identify opportunities for continuous improvement of standard technology practices, implement recommendations, and stay up-to-date with the latest trends in technology, industry, and business domain
- Ensure the smooth operation of IT applications, drive ongoing improvement initiatives, and deliver solutions that meet business requirements
- Be directly involved in implementing solutions as part of an Agile development team, focusing on small to medium scale initiatives, and ensuring solutions meet security, performance, and integration requirements
- Manage the day-to-day activities of software development teams, external 3rd parties, and facilitate project progress and support
- Contribute to team resource planning, managing internal and external resources as needed
- Directly manage one or more Solution Analysts or Developers, providing guidance and coaching on their role
- Serve as a surrogate Product Owner / Business User SME (Senior) level, responsible for high-level planning and decision-making
Requirements
- Degree qualification in Computer Science, Information Systems, or Information Technology related discipline
- Minimum 6 years of IT experience with hands-on solution delivery experience in large scale projects
- Experience in project delivery in agile / scrum methodology is essential
- Experience with AWS/Azure cloud platforms is a must
- Hands-on experience in Node.js, React and React Native is a plus
- Proven verbal and written communication skills to build healthy relationships with internal and external stakeholders including vendors and airport community
- Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
- Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity based on facts
- Proven troubleshooting skills; ability to identify patterns and generate ideas
- Airline or travel industry knowledge is highly beneficial
- Willingness to undertake business travels as required
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
