Sr. Manager – Labor Relations

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

• Responsible for leading and coordinating day-to-day processes associated with the labor contract negotiations for all international Collective Bargaining Agreements (CBAs), responsible for dispute resolution in the area of arbitration/mediation and grievances, supports the development and execution of an overall labor strategy
• Advises and counsels HR and senior leadership on labor relations strategy
• Builds and maintains effective working relationships with employees and union officials
• Position also involves direct negotiation as company spokesperson, support for the labor agreement between United and the Association of Flight Attendants (AFA) and other duties as assigned by the Managing Director
• Conducts negotiations with union representatives of organized employees at international locations to establish mutually satisfactory agreements covering wages and other conditions of employment
• Works with leadership to develop strategy and tactics of contract negotiations and directs employee communications and the scheduling and progress of negotiation sessions
• Provides long-term and broad views regarding labor implications of business decisions
• Examines business unit needs to maximize efficiency under existing Collective Bargaining Agreements (CBAs), including strategizing desired changes to agreements
• Prepares contract language, letters relating to industrial relations activities, and contract manuals, and monitors the interpretation and application of contracts
• Monitors all union/management problems and provides employee relations services to the international locations
• Keeps informed on proposed and existing labor legislation, contracts interpretations, court decisions, economic conditions, and agreements of other carriers, and reviews their effect on United agreements and practices, keeping senior management advised of such developments
• Formulates policy recommendations involving the application and interpretation of such laws and regulations, including potential conflicts with the terms of collective bargaining agreements
• Answers questions, provides input, reviews policy and directs numerous projects and topics touching international employment and issues with Human Resources, Labor Relations and operating divisions leadership
• Provides support to administer the AFA Agreement as directed by the Managing Director

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Seven or more years of relevant professional experience
• International unions/labor environments/international relations
• Negotiation/consensus building principles
• Negotiating, interpreting, and administering CBA(s)/contracts
• Proven experience in strategic development of labor relations strategies that align with organizational goals
• Demonstrated ability to build and maintain strong relationships with unions, employees, and management to promote collaboration
• In-depth understanding of HR policies related to labor relations
• Experience in the development and implementation of policies that support labor relations and organizational development
• Effective writing skills
• Analytical Thinking
• Excellent communication skills
• HR experience
• Proficient in the use and presentation of information using PowerPoint
• Willingness and ability to travel internationally up to 50, as required to support business needs
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• HR, LR, Operations, Finance and Analytics experience
• Foreign language proficiency

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.