Sr Mgr Network Training & Standards

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees

• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment

• Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

• Prepare and obtain approval for the Network Operations training program including basic, initial, and recurrent

• Instruct and/or monitor all instruction for Network Operations training sessions including competency and proficiency checks when applicable

• Develop training programs and methods for enhancement of Network Operations Training

• Maintain records and information as required

• Development of standards and procedures for Network Operations

• Oversee and support the Network Training and Standards Team

• Provide standardization guidance in the daily operation of the Network Operations

• Respond to/create correspondence as necessary

• Create and deliver presentations

• Must be able to meet any physical ability requirements listed on the is description

• May perform other job duties as directed by Employees Leaders

Knowledge, Skills, and Abilities

• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

• Knowledge of current and emergent PC software packages

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

• Knowledge of Southwest Airlines Network Operations

• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making

• Highly skilled in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things

• Skilled in assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

• Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others

• Ability to produce several ideas about a topic

• Strong ability to cast a clear vision and gain buy in for support

• Ability to work well with others as part of a team; professionally interact with other departments, labor groups, and the public

• Strong ability to analyze problems and make sound decisions

• Ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)

• Fully functioning, broad knowledge in:

  • Airline Operations

  • Standards and procedures for Network Operations

  • Training development and curriculum

  • Project management

• Preferred: People leadership experience

Licensing/Certification

• Preferred: Dispatch license

Physical Abilities

• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must be available to work varying and extended hours as needed

Pay & Benefits:
Competitive market salary from $137,250 per year to $152,500 per
year* depending on qualifications and experience. For eligible Leadership and individual
contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits youll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, per
paycheck **
• Potential for annual ProfitSharing contribution toward retirement - when
Southwest profits, you profit***
• Explore more Benefits youll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plans vesting schedule and are made at the discretion of the Company.