Position Summary
The Supervisor Line Maintenance Planning reports to the Manager Line Maintenance Planning in the JetBlue Technical Operations Department. The Supervisor Line Maintenance Planning oversees the forecasting, planning, and scheduling of maintenance events to maintain Federal Aviation Administration (FAA) regulatory standards, while meeting the needs of Technical Operations, System Operations, Brand, and other customers. The Supervisor is responsible for ensuring optimum performance of Maintenance Planners to maintain fleet safety and internal/external customer satisfaction.
Essential Responsibilities
- Review planned/specialized workload and guide Maintenance Planners to support planned maintenance in accordance with the General Maintenance Manual (GMM)
- Track and report daily progress by measuring and recording established metrics
- Communicate critical issues with respective internal/external customers
- Oversee recovery plan in the event the system operation is impacted by delays or cancellations
- Supervise the Planners in preparing all scheduled line maintenance tasks, such as service and weekly checks, phase checks, and deferred work (Minimum Equipment Lists (MELs), Configuration Deviation Lists (CDLs), Technical Service Instructions (TSIs), GMM items) according to overarching planning team objectives
- Supervise team and work with the Maintenance Operations Center (MOC) team to ensure aircraft have appropriate work opportunity to accomplish team goals of meeting the maintenance constraints (labor, ground time, capability, etc.)
- Ensure appropriate staffing levels available for daily workload
- Monitor the Maintenance and Engineering (M&E) system for correct accomplishments of initial, final, and repetitive tasks, including all Airworthiness Directive’s and Engineering Orders/Authorizations
- Coordinate with Planners, Materials, Maintenance and Maintenance Control on all labor, parts, and tooling required
- Coordinate and communicate critical issues with respective internal/external customers
- Oversee planners to ensure a balanced daily workload is published on time every day
- Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement
- Perform any duty and or cover any role in planning when required
- Other duties as assigned