Let your career take off with PSA Airlines

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

The Supervisor of Recruiting is responsible for assisting with the execution of recruiting talent strategy with the Assistant Director of Talent Acquisition/Pilot Recruiting and the full lifecycle recruitment process for assigned work groups and/or locations. This position will supervise an assigned Recruiting Team.

Pipeline Development/Sourcing

• Advise Hiring Managers on a recruiting plan to attract top talent based on forecasted headcount, turnover and changing talent needs.
• Assist with development programs, building relationships with schools and other talent pipelines to create sustained candidate sources through partnership between PSA and the entity.
• Proactively source and identify active and passive candidates leveraging a wide variety to tools and techniques (social media, search engines and job boards) to build and maintain a quality pipeline, fostering long-term relationships with current and potential candidates.
• Identify and attend networking activities such as career fairs, industry expos, professional associations, technical schools and outplacement services, etc.
• Analyze recruiting trends, best sources, and recruiting metrics to guide Hiring Managers on when and where to target talent.

Screening & Selection

• Supervise the application, screening, interview and offer stages of the hiring process per PSA guidelines.
• Supervise the feedback process to all applicants to ensure a positive candidate experience regardless of selection decision.
• Screening: Supervise the application/resume, track record/experience, pre-screening assessments, thorough interviews (phone/video/in-person) that assess candidates’ technical and functional knowledge and leadership skills using behavioral and competency-based questioning techniques.
• Selection: Supervise the selection process by consistently reviewing the professional standards and update when necessary.

Pre-boarding

• After candidate accepts offer and provides signed offer letter, work with Onboarding Coordinator to schedule related pre-employment travel and accommodations, ensuring a positive experience.
• Initiate and ensure smooth transition of new hire processing up until Day 1 Orientation.
• Accountable for timely and accurate communication to all key stakeholders in the hiring process.

Administration

• Update Application Tracking System (ATS) with requisite and candidate status updates immediately upon receiving notice of information/changes.
• Review all requisites daily to ensure accurate information is recorded in the system.
• Each Recruiter is directly accountable for adhering to standard processes for Application Tracking System (ATS)
• Attend Recruiting meetings, share knowledge and skills with teammates, and contribute to continuous improvement efforts.
• Participate in special projects as assigned.
• Maintain compliance with company policies and procedures as well as with all applicable external regulations.

Key Stakeholder Communication

• Hiring Managers: Daily communication on sourcing and selection wins, obstacles, and issues (along with relevant solutions); consultative advice on best practices for hiring.
• Recruiting Team: Daily/weekly leadership on execution of Recruiting plans.
• Assistant Director of Talent Acquisition/Pilot Recruiting: Daily and weekly updates on staff performance, recruiting obstacles, wins, and issues; recording of all requested data for accurate metrics collection.
• Onboarding Coordinator: Candidate information needed to provide administrative support for scheduling, Preboarding, and Onboarding.
• Onboarding: Facilitate smooth transition of new hires through Day 1 Orientation.
• Executives: Produce dashboard metrics reporting and present to leadership weekly.

Team Supervision

• Monitor team’s assigned client groups/locations to ensure appropriate coverage of staffing needs and Hiring Manager satisfaction with regard to service, timelines, and results.
• Lead weekly touchpoint meetings with team. Provide team with guidance on company policy and first round approval of expense reports, time-off/scheduling requests, travel plans, payroll submission, and performance reviews. Second level of approval required from Assistant Director.
• Gather data from Recruiting Team to assist Assistant Director with metrics reporting.
• Lead weekly activity reports for team, highlighting search progress and disposition of all candidates.
• Mentor and train Recruiting Team, working with the Assistant Director to determine appropriate professional development tracts.
• With approval from Assistant Director, provide coaching feedback to Recruiting Team regarding execution of job responsibilities and behavior.
• Responsible for the Companys Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Required

• High School Diploma or equivalent
• 4-7 years of full lifecycle recruiting experience, ideally in aviation industry.
• Track record of success leading, mentoring and/or training Recruiting staff.
• Experience executing Recruiting Programs (e.g. talent pipeline development, school partnerships, volume recruiting events, marketing/social initiatives, etc.).
• Track record of success building and managing stakeholder relationships throughout each phase of recruiting process; customer service orientation is a must.
• Knowledge of/Experience utilizing behavioral and/or investigative interviewing techniques.
• Creative sourcing/attraction of talent; ability to build a talent pipeline and bench.
• Exposure to legal and compliance aspects of Recruiting/HR.
• Extensive knowledge of social networking platforms, online communities, conferences, and other sourcing channels.
• Knowledge of applicant tracking systems, CRM tools and virtual recruiting tools; strong working knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
• Ability to work with minimal supervision in a team environment and meet deadlines in an aggressive growth environment.
• Ability to maintain confidentiality and a professional demeanor is essential, especially during uncomfortable situations and confrontations.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• BS/BA degree
• 2-5 years of supervisory experience, ideally as a servant leader
• Experience recruiting and selecting in a high volume recruiting environment
• Experience with recruiting consultative sales

Delegation: In absence, responsibilities delegated to Assistant Director of Talent Acquisition/ Pilot Recruiting.

Authorities: None.

Supervisory Responsibility: This is a supervisory position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.