Supervisor, Global Travel (NJUS)

Job Description:

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Supervisor, Global Travel position is a working supervisor responsible for daily operations of the Travel Services department and the supervision of travel coordinators.The Supervisor, Global Travel improves existing processes and solutions to improve the efficiency of the team and ensure corporate objectives are met.This role provides direction to team using extensive knowledge of travel and is ultimately responsible for the results of the team through coaching on performance, coordinating activities, and checking on quality and work progress.

Tasks and Responsibilities

Identifies and resolves problems/escalations with internal and external processes and partners.
Provides direct supervision of travel department; including training, coaching, assignment of duties, scheduling, monitoring call/work volume, proactive communications.
Actively manages workflow / day-to-day work requirements and provides support as needed to ensure efficient and effective operations
Understands/improves/and enforces NetJets Travel Policy & Travel Guidelines.
Interprets and communicates components of the pilot labor agreement.
Works closely with Global Travel Management team it applies to policy/process and constant improvement initiatives / programs.
Collaborates with all business entities, operations teams, on proactive travel support.
Assist the Global Travel Management team evaluating the performance service level compliance of the travel coordinators (all levels/roles).
Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Associate's in Hospitality or Travel

Certifications and Licenses

Years of Experience

8-10 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives for Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

High School Graduate required; preferred bachelors or associate degree in Travel/Tourism, Hospitality, Aviation, Business Management or equivalent
8-10 years related work experience required
Working knowledge of MS office
Prior GDS experience required in a corporate travel environment
Working knowledge of IJET2 preferred
Ability to work under pressure and in crisis situations
Strong sense of fiscal responsibility and budget management
Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity
Excellent verbal and written communication skills
Sound leadership and interpersonal skills
Leads others to solve complex problems
Service oriented approach when interacting with all customers
Strong decision-making and problem-solving skills
Ability to manage and adapt to frequent changes
Proficiency in metrics and metric tools
Proficiency in creating and delivering presentations
Some travel required

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 66 of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support

Job Ident #: 15014-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

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Job Info

Location

Columbus, Ohio, United States

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/