Serves as an Operations Supervisor in a terminal or en route facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
Duties
Serves as Operations Supervisor in an ATC-6 terminal facility responsible for planning and directing operations within delegated areas of responsibility.
Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.
Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers.