Download job description Let your Originality soar. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service betw

Supplier Performance Manager

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:

Download job description

Let your Originality soar.

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Supplier Performance Manager

You will play a crucial role in nurturing strategic relationships with global and high-value suppliers, analyzing performance data, and working collaboratively with Airport Operations teams and Worldwide airport stakeholders to achieve operational and financial targets. The ideal candidate will possess excellent resilience, thrive under pressure, and effectively manage complex operational situ

 

What you’ll do

  • Manages day to day supplier relationships, ensuring adherence to agreed standards
  • Works with Airport Operations teams and IAG airports to ensure suppliers achieve operational and financial targets
  • Point of contact with IAG airports, Finance and other internal stakeholders
  • Reviews and supervise RFP process in conjunction with IAG airports
  • Ensures robust performance auditing against contractual SLAs/KPIs, management on contracts and benchmarking of service providers

 

 

What you’ll bring to British Airways

Originality keeps British Airways soaring. So, you don’t have to like marmalade… or cups of tea… or actual sand in your sandwiches for that matter. And you don’t need to have a point of view on the Stones versus the Beatles, you just need to be yourself and bring:

  • Commercially and Analytically driven
  • Process simplification and Automation mindset
  • Passionate
  • Creative
  • Dynamic
  • Uncompromising in safety, security, process and regulatory requirements

 

 

  Your Experience:

  • Commercially astute.
  • Supplier Management experience
  • Strong planning, organising, problem solving, interpersonal, analytical skills
  • Able to influence and challenge stakeholders at all levels
  • Solve short term problems and recommend long term solutions to Lead SPM

 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

 

 

 

 

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