TSP - Director

Job Description:

Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto FHS TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability in an improved airworthy environment. 

FHS-TSP Director is responsible for the oversight, delivery and performance (contractual service level commitments) for services solutions provided to VISTARA Airlines (VTI) on its A320 family fleet

FHS-TSP Director ensures and monitors On Time Performance (or other contractual FHS-C performance indicators) and takes necessary actions to correct issues. 

He/she is responsible for on-time, on-cost, on-quality delivery of services, including quality of data in IT Tools (including but not limited to MIS)

FHS-TSP Director is accountable - with a team of aeronautical experts in Maintenance Control, Planning, Technical Records, Engineering, Quality, Business Administration and Logistics for Fleet Technical Management & component delivery services of the customer’s aircraft and is accountable to protect its fleet schedule

FHS-TSP Director ensures compliance of the service to local Airworthiness regulation, and to FHS Continued Airworthiness Management directives

FHS-TSP Director ensures the operational interface with customer Airline, MROs and other suppliers / partners. Consequently, He/she shall organize, lead or delegate needed review meetings with involved parties as defined in applicable Interface Manuals

FHS-TSP Director shall provide and communicate comprehensive business & operational  activity reports in AIRBUS and / or customer organization.

FHS-TSP Director ensures the whole TSP team is well integrated in the worldwide TSP community, by applying AIRBUS common Processes Methods and Tools, and by organizing participation to best practices sharing, improvement projects, ad-hoc support, training... with other entities.

FHS-TSP Director is in charge of further developing fleet technical management (FTM) services for VTI, and potentially for other TSP customers in the region.

• Subordinate employees (FTE headcount):

  • Direct: 36 (6 first line reports &43; 30 second line reports)

• Operating Budget (financial terms):

  • Direct: 100M$

• Other dimensions relevant to the position : 

  • Fleet Volume - 75 Aircraft

  • FHS Component Part Numbers - 964

  • On Site Stock Value - 17M$

The TSP Director is responsible for the execution of the Tailored Support Package with VTI and will be based in New-Delhi, India. He is the Airbus representative in front of the Customer’s executive management.

The TSP Director is responsible for the overall daily and long-term performance of the program. This includes:

Ensuring daily TSP performance and interface with the Customer

Support On Site Teams with initiatives and measures to maintain and enhance Customer satisfaction in-line with AISM/FHS priorities and objectives

Put in place and run, a department operating model allowing control of business activities (performance, risk…) and associated resources

Management reporting – operational & business performance

Technical support with Local Aviation Authority, EASA and FAA

Coordinating the performance of Airbus subcontractors and suppliers (MRO and OEMs)

Ensuring compliance with contract deliverables

Requesting modifications to suppliers and customer in order to ensure or improve the overall TSP operational or financial performance

Ensure definition & deployment of efficient and integrated workshare with FHS Central (TLS) & FTM Central  (BLR) teams

Delivering, with the support of remote FHS functions (FHS Toulouse and FTM Central) fleet technical management (FTM) services and associated activities in accordance with applicable regulations for VTI

The TSP Director is responsible for the organization and management of a coherent team of maintenance experts, including the managers per function (Engineering, Planning, Technical Records, Quality,MOC, Logistics & Business Administration). This includes:

Organization and staffing of team as  per business requirement,

Managing budget, AOP, Risks and Opportunities in coordination with AISR/FHS  interfaces,

Translating the AISM/FHS Domain strategy into clear activities for his/her team,

Ensuring his/her team objectives are defined and manage individual performance of his/her team members,

Engaging and develop his/her team & Managing team skills, competences & knowledge, 

Promoting TRUST and empowerment to help TSP team to grow, develop and achieve superior results by ensuring individual follow-up, appreciation and training

Ensure business transformation by adopting industry best practices, deploy FHS business principles such as and not limited to AOS,LEAN,Project Management & Quality Management.

Anticipate Succession planning

The TSP Director is responsible for FHS TSP Technical Performance management: with the objective to achieve or exceed the targeted 15 minutes aircraft on-time performance of 99.9 this includes

 Permanently optimizing maintenance planning and processes

Taking appropriate technical and fleet planning decisions

Identification & Resolution of Top Technical Concerns

The TSP Director supports FHS Component Performance management with the objective to monitor the guaranteed FHS parts delivery & exchange performance as set out in the services contract

The TSP Director is responsible for FHS TSP Business performance by assuring control over cost base, ensuring substantiated financial provisions & Support AISM / FHS cost competitiveness by implementing cost control methods

The TSP Director is responsible for deployment,identification & adherence of FHS Safety Management principles and is accountable for timely resolution of issues under its ownership.

The TSP Director will be involved in the promotion and sales activities for services solutions to other FHS - TSP / C prospects, including:

The organization of on-site visits for such prospects

Support FHS-TSP & FHS-C sales campaigns when necessary

• Operational performance for each aircraft fleet and customer satisfaction
• Management, development and performance of the TSP team
• Team ramp-up and competence development
• Harmonisation of processes and Ways of working across FHS-TSP community,
• Increased customer satisfaction in regards with AIRBUS FHS TSP support to:

• Maintain aircraft airworthiness,

• Increase A/C performance (reliability and availability),

• Reducing Cost of ownership and maintenance costs,

• Control FHS-TSP Cost base to improve FHS-TSP competitiveness 
• Improved integration of activities with necessary AIRBUS FHS & Support and Services entities to generate synergies and mutual benefits.
• Additional Business Proposals and/or Strengthened AIRBUS Services development (FHS-C and FHS-TSP / digital tools / MRO Partnerships /…),

The jobholder is a member of the AIRBUS Flight Hour Services (FHS) organization and reports:

• Operationally to HO Material Services South Asia

• Functionally to the HO FHS Operations

He/She leads 6 departments performing Fleet Technical Management & Logistics/Business Administration activities & works closely with Customer Program Manager based in Toulouse to optimize   FHS TSP operational & financial performance

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.